I had a concern with explicit messages I saw not being appropriate for younger players potentially present, my report was responded to within a few hours and made sure to collect any other information regarding the issue. Was very polite and professional, very happy with them taking the time to look into the issue.
The way they stuck to in world phrases and their manner of speaking felt like a very good way to calm whomever they may be helping, I appreciate their professionalism!
May they ever walk in the light of the crystal.