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  1. #1
    Moderator Eenkalzet's Avatar
    Join Date
    Jul 2022
    Posts
    298
    Greetings ThundraO,

    I'm really sorry to hear that it appears that you may be experiencing connectivity issues. We would like to ask for the following information to get a better idea of the issue:

    - Error messages (If any):
    - Has this been a long on-going issue or has this only been occurring very recently:
    - Frequency at which error occurs (If this occurs during specific hours, please provide the date(s), time and timezone):
    - Are there other programs being used when running FFXIV?:
    - Please re-confirm the ISP and what region/country are you connecting from?:

    We would also like to ask what you have tried so far to alleviate the issue:

    Thank you for posting in the Final Fantasy XIV Technical Support Forums
    (0)

  2. #2
    Player
    ThundraO's Avatar
    Join Date
    Jul 2023
    Location
    Thanalan
    Posts
    3
    Character
    Thundra Orchids
    World
    Twintania
    Main Class
    Thaumaturge Lv 90
    Quote Originally Posted by Eenkalzet View Post
    Greetings ThundraO,

    I'm really sorry to hear that it appears that you may be experiencing connectivity issues. We would like to ask for the following information to get a better idea of the issue:

    - Error messages (If any):
    - Has this been a long on-going issue or has this only been occurring very recently:
    - Frequency at which error occurs (If this occurs during specific hours, please provide the date(s), time and timezone):
    - Are there other programs being used when running FFXIV?:
    - Please re-confirm the ISP and what region/country are you connecting from?:

    We would also like to ask what you have tried so far to alleviate the issue:

    Thank you for posting in the Final Fantasy XIV Technical Support Forums
    Thanks for getting back to me Eenkalzet!

    - No error message, only when I disconnect (but that's because internet is down) but it's the general one, nothing relevant because of this issue.

    - This issue has been happening since I arrived to Qatar, but before (in Europe, Germany) it wasn't an issue at all.

    - I tried to test this individually but it's happening almost on all times. Although I noticed a bigger delay during peak hours but even in early morning it still delays enough to mess up craft macros, e.g. /ac then <wait .2/.3> no longer works because of internet delay. I had to extend them to .4 and .5 and even then sometimes it still skips a step.

    - Discord, mostly voice chat for Savage content, although not using it ***sometimes*** reduces the latency, but even without it, it often persists sadly.

    - Region: Qatar
    - ISP: Ooredoo
    - asn/name: AS42298 Ooredoo Q.S.C.
    - asn data: https://bgp.he.net/AS42298
    - resmon (resource monitor) latency: 260-320

    Please let me know if you need additional info. Thanks a lot!
    (0)