Greetings Sililos,

I'm really sorry to hear that it you've been experiencing issues.

We would like to ask for the following information to get a better idea of the issue:

- Error messages (If any):
- Type of connection (wired or wireless):
- Has this been a long on-going issue or has this only been occurring very recently:
- Frequency at which error occurs (If this occurs during specific hours, please provide the date(s), time and timezone):
- Are there other programs being used when running FFXIV?:
- What data center and server/world were you trying to connect to?:
- What is the ISP and what region/country are you connecting from?:

We would also like to ask what you have tried so far to alleviate the issue:

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