Logged on yesterday and found out my account had been cancelled. I have a 90 day payment plan and received an email from Square Enix a couple days ago saying they were billing me that day for the next two months. Had to change payment plans because it got cancelled today so hoping it didn’t double bill me for it.

Another problem that has arisen from this sudden unexplained cancellation is that I went into the Battlecraft Row and went to the spot where my retainer was supposed to be and it wasn’t there. Went to the Crystalliers Row to find my other retainer and it also wasn’t there, but when I went to a ward that you could place a retainer in and requested to place mine in there it said they were still located in the wards I mentioned before… obviously they weren’t and I checked many times.

The final problem is that when I finally placed my retainer in a new ward (because obviously the two mentioned are filled to capacity) I was expecting to receive about 300k of gil from what I had been selling, but none was there and I checked the bazaar and none of the things I had been selling were located in the bazaar… they disappeared. Not in my inventory, my retainers inventory etc. So now I lost a lot of money randomly.