Quote Originally Posted by Tokobot View Post
I tried what you suggested but it was so long I backed it up on the servers that the backup is not there anymore.
It seems odd that it wouldn't be there, unless it's because of it having been a new feature in testing. As I said previously, the system settings and character settings are separate: one is done by clicking on the character and the other is above the character list.

If you have any backups of your computer or game files elsewhere, the files are normally located in the Document\My Games in the game's folder (system settings) and the CHAR folder inside that (character settings such as hotbars).