Parts of the Cutscenes unskippable on MSQ

[tracytigress]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Thread Title: Parts of the Cutscenes unskippable on MSQ, pressing the ESC key only moves dialogue forwards instead of offering the option to skip the scene.

Date & Time: 23.10.2023 02:10 EEST
Frequency: Sometimes
World name: Mateus
Character name: Zimi Yolhzi
Retainer name: None
NPC name: None
Monster name: None
Class/Level: Warrior lvl 71
Party or solo: Solo
In-game time: Multiple times
Area and coordinates: Multiple areas (latest occurred in The Rising Stones)
Housing: None
Steps:
1. Talk to Alisae in The Rising Stones during the quest "Under the Moonlight" to start the cutscene
2. Get to the part of the cutscene where Zenos and Varis are talking in the throne room
3. Attempt to open the option to skip the cutscene by pressing the ESC key

Connection Specs
- Type of internet connection/provider: 1G Fiber ethernet modem, DNA
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 0224
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32644.301MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 50096.727MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.658GB SYSTEM_FREEDISC_SPACE 32.357GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1172.485GB SYSTEM_FREEDISC_SPACE 210.515GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 269.792GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 689.757GB SYSTEM_FREEDISC_SPACE 211.220GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.745GB SYSTEM_FREEDISC_SPACE 158.766GB
SYSTEM_STORAGE J:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 15.000GB SYSTEM_FREEDISC_SPACE 4.569GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
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SYSTEM_GRAPHICS_SHARED_VRAM 16322.150 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0905d5f86c27c241\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0905d5f86c27c241\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0905d5f86c27c241\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0905d5f86c27c241\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3758
SYSTEM_GRAPHICS_DRIVER_DATE 10/4/2023 03:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11041.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16322.150 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0905d5f86c27c241\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0905d5f86c27c241\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0905d5f86c27c241\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0905d5f86c27c241\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3758
SYSTEM_GRAPHICS_DRIVER_DATE 10/4/2023 03:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11041.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16322.150 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0905d5f86c27c241\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0905d5f86c27c241\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0905d5f86c27c241\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0905d5f86c27c241\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3758
SYSTEM_GRAPHICS_DRIVER_DATE 10/4/2023 03:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND CABLE Input (VB-Audio Virtual Cable)
SYSTEM_SOUND_DEVICE_ID {DC35F0D8-34B4-4C87-9B98-4C03023FFD3C}
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SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/2/2014 03:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
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SYSTEM_SOUND_DRIVER_VERSION 6.0.9244.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/28/2021 03:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {9E6888A6-8CF7-40EE-B29C-B14383C7A2FF}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
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SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/28/2021 03:00:00
SYSTEM_SOUND VE247 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {84A59D7C-0260-4FF0-9267-AB02FB0D4E40}
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SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/19/2023 03:00:00
SYSTEM_SOUND VG279 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {72511C96-75E0-4856-90F4-049351F7A8AC}
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SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/19/2023 03:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
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SYSTEM_INPUT_NAME HUION HID
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SYSTEM_INPUT {956ACE20-D267-11E9-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
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SYSTEM_INPUT {9C108E60-2D91-11EA-8002444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
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SYSTEM_INPUT {9C10B570-2D91-11EA-8003444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
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SYSTEM_INPUT_NAME HID-compliant vendor-defined device
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SYSTEM_INPUT {9C10DC80-2D91-11EA-8004444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
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SYSTEM_INPUT {61436980-16CF-11E9-8002444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1496A0E0-AC15-11ED-8001444553540000}
SYSTEM_INPUT_NAME AURA MOTHERBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

[Jeeqbit]

I don't remember anything particular about that cutscene that would require us not to skip and it does seem odd that it would advance the dialogue instead of saying the cutscene cannot be skipped.

But there are cutscenes that we are not allowed to skip if they involve us answering a question, such as one where the answer determines the reward we get, or where we have to convince people of things using dialogue options.

[tracytigress]

I don't remember anything particular about that cutscene that would require us not to skip and it does seem odd that it would advance the dialogue instead of saying the cutscene cannot be skipped.

But there are cutscenes that we are not allowed to skip if they involve us answering a question, such as one where the answer determines the reward we get, or where we have to convince people of things using dialogue options.

Yeah I'm aware of those cutscenes. The ones I reported don't require any input from the player and there's no warning mentioning the part is unskippable. It's usually not the full cutscene either, just one part of it, for example the steps I mentioned above, as well as an earlier cutscene at the Conclave; You can skip talking to Hien and the crew at the main room of Kienkan like usual, but the part after where you go to the back to meet Gosetsu and his companion is suddenly unskippable, then you can skip normally again after that part of the scene ends.