Greetings Adventurer!

We would like to assist with your concern. Please try the following to see if they help:

- Update and reinstall the drivers for your graphics card and sound drivers (It seems some drivers may be out of date).
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Disable Full Screen Optimizations. To disable this, please find the "ffxiv_dx11.exe" and right click it and select properties. Then under the compatibility tab there will be a check box labeled "Disable Full Screen Optimizations". Check it and click apply.

It also seems that you are using multiple graphics cards on this system. We would suggest that you go in-game and try to change these to see if it helps with the problem you are experiencing. Go to the main menu and search for "System Configuration". In the display settings, you will see an option for 'Main Display' and there should be a drop down for the graphics cards. Please switch the graphics cards to see if this helps with the issue you are experiencing.

If you do not see an improvement, please feel free to respond to this thread for further troubleshooting.

Thank you for contacting the Final Fantasy XIV Technical Support Forums.