Thread: Rain Falling Through Glass Ceiling on Island Sanctuary

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Date & Time: 11:45 AM EDT 6 Oct 2023
Frequency: every time it rains on the Island Sanctuary
World name: Adamantoise (Aether)
Character name: E'rahez Tia
Class/Level: BSM/90 (but appears on all jobs)
Party or solo: solo
In-game time: 0200 am EZT
Area and coordinates: island sanctuary hideaway, second floor (12.6, 28.4)

Steps:
1. go upstairs to the second floor of a fully upgraded hideaway while it is raining
2. rain falling through glass panels and hitting inside where it should not be
3. auto-umbrella does not deploy to indicate the area is uncovered



Connection Specs
- Type of internet connection/provider: Spectrum
- Modem maker/model number: unknown

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1.0.14
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16209.375MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 26449.375MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 459.632GB SYSTEM_FREEDISC_SPACE 24.060GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2060 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8019.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8104.688 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (75Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvddig.inf_amd64_c2e98db43bd97591\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddig.inf_amd64_c2e98db43bd97591\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddig.inf_amd64_c2e98db43bd97591\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddig.inf_amd64_c2e98db43bd97591\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3742
SYSTEM_GRAPHICS_DRIVER_DATE 9/11/2023 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2060 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8019.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8104.688 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvddig.inf_amd64_c2e98db43bd97591\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddig.inf_amd64_c2e98db43bd97591\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddig.inf_amd64_c2e98db43bd97591\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvddig.inf_amd64_c2e98db43bd97591\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3742
SYSTEM_GRAPHICS_DRIVER_DATE 9/11/2023 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 8232 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_db2da2b4994a75a8\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_db2da2b4994a75a8\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_db2da2b4994a75a8\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_db2da2b4994a75a8\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.0100.9664
SYSTEM_GRAPHICS_DRIVER_DATE 5/31/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND AW2521HF (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D1E31304-8DAE-4786-9933-EA299720F9F2}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/18/2023 20:00:00
SYSTEM_SOUND Headset Earphone (CORSAIR HS80 RGB Wireless Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {E18B8AC7-82D0-4279-B2C2-30264CD44113}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2.3.52.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/9/2022 20:00:00
SYSTEM_SOUND KA242Y (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {B38B1847-7494-481A-9E67-15F088D5A540}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/18/2023 20:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {1C92A1ED-B131-40F2-A18A-C2975A3C2F8C}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8996.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/27/2020 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27D0E4C0-83A7-11EA-8003444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27D21D40-83A7-11EA-8004444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB1F6E10-9EA1-11EB-8001444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D9DDCD70-CE20-11EC-8006444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 RGB Wireless Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 120 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D9DDF480-CE20-11EC-8007444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 RGB Wireless Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D9DDF480-CE20-11EC-8008444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 RGB Wireless Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D9DDF480-CE20-11EC-8009444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 RGB Wireless Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB200A50-9EA1-11EB-8002444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D9DE1B90-CE20-11EC-800A444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 RGB Wireless Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D9DE1B90-CE20-11EC-800B444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 RGB Wireless Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB203160-9EA1-11EB-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB203160-9EA1-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27D04880-83A7-11EA-8001444553540000}
SYSTEM_INPUT_NAME AW-ELC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CC044FD0-9EA1-11EB-8005444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F3A7F980-5B3C-11EC-8002444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27D0BDB0-83A7-11EA-8002444553540000}
SYSTEM_INPUT_NAME Hub Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D9DE42A0-CE20-11EC-800C444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 RGB Wireless Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 32 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27D21D40-83A7-11EA-8005444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27D21D40-83A7-11EA-8006444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0