We would like to report on the current status of the following issue.

■During cutscenes for the main scenario quest "Down in the Dark", characters and NPC may behave abnormally.

We had asked for reports regarding this issue as it may depend on the environment and have received many reports from our players. We are deeply grateful for your cooperation.
Upon investigating with the provided information, we were able to confirm that the issue only occurs in some environments.

Although we have found a solution to some degree, since the issue only occurs in certain environments, we will need to perform different verifications in various environments and as such expect for the fix to take some time. Currently, we are aiming towards a fix in Patch 6.51.

We sincerely apologize for the wait and inconvenience, and ask for your patience until the issue is resolved.