How has every other major MMO solved the problem of downtime other than FF14?

[StarRosie]

What exactly happens to his ffxiv account? And does he have to make a new service account to post on forums?

It depends. Supposedly he has admitted on the forums to doing RMT activities. So...they could also ban his FFXIV account because he openly admitted on the official forums that he does RMT activities in game.

[Darkobra]

Since you're an honest person, have you reported this issue to Square Enix customer service? You can report RMT at the following link. You're an honest person, so you wouldn't make false allegations or reports against someone just because you didn't like him. Right?
https://support.na.square-enix.com/c...382&la=1&fty=2

And do you see his account now? Almost like there was some proof. Almost...

Honestly, you new guys are amazing. So quick to defend the wrong people. Of course I'm honest. You HAVE to be honest to be ALWAYS RIGHT!

Anyway, when he comes back, it's your problem now. You're all happy to pay his subscription fees and make threads about him. I proved my point.