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  1. 09-19-2023 07:39 AM #1
    BobbyCqt
    Player
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    Join Date
    Aug 2023
    Posts
    1
    Character
    Blerg Gooey
    World
    Famfrit
    Main Class
    Thaumaturge Lv 13

    Game hacked, main character deleted

    Hello,
    In July, my game was hacked and my main character was deleted. I tried to get him restored but because this happened before and they restored him already, they weren't able to help me with this. I was told i should come here and ask if it could be done via technical support. I have an idea of who it was, and tried to report them, but nothing seemed to come of it.
    (0)
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  2. 09-19-2023 08:01 AM #2
    Elissar
    Player
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    Join Date
    May 2020
    Location
    Ul'dah
    Posts
    502
    Character
    Ellisar Loravalur
    World
    Behemoth
    Main Class
    Black Mage Lv 90
    probably they have a log with IP access by account.

    probably.
    (1)
    hope is the first step on the road to disappointment
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  3. 09-19-2023 09:47 AM #3
    Yarxideyn
    Moderator Yarxideyn's Avatar
    Join Date
    Aug 2022
    Posts
    182
    Greetings Adventurer!

    We would like to apologize for the inconvenience. However, we would be unable to assist with a compromised account, Game Data recovery, or character restoration issues through the forums. You would need to contact the SQUARE ENIX Support team for further assistance regarding this issue. If you have already created a support ticket with their team, we advise following up with that ticket directly.

    Due to the nature of the issue, this thread will be moved to ‘Separate Support Required’.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (1)
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