If you think a fish is bugged, the best angle is to bring it to other fishers. 'Sample size of one' is a killer in fishing experiences, especially when you're going through the journey solo; Sometimes you just roll a critical fail, and a random completely unimpressive fish becomes your nemesis. In fact, most people who are big into fishing can probably name one or two of them in their experience (mine are Golden Pipira and Cosmic Haze). Mostly fishing people hang out in dedicated discord servers, but they are public.
Of course, there's no way to increase your chance to catch a fish after a point; rare fish especially will always have a chance to get away. It doesn't matter how good your Gathering and Perception rating is, the chance for losing the easiest big fish to catch in the game is always the same once you meet the Gathering rating catch it in the first place.
All that said, while I very much doubt you're hitting a bug, Ignus Horn is exactly the sort of fish that could be bugged for a while; as it's been explained to me, the rarest fish in the game are often the ones with the most active people watching them. So despite the really low odds for catching, say, Cinder Surprise, the collective community would still notice if something about it broke, because there's enough people all going for the exact same fish that we'd notice a change in statistical odds. But something relatively 'quiet' like Ignus Horn wouldn't have that level of attention on it; if something somehow broke that fish, it would be much harder to notice.
So if you really, genuinely think that a fish is broken, the best choice is to get a crowd of fishers together and test it; create enough of a sample size so as to be statistically significant, and then prove that the average of what you get is lower than the average we all expect. Yeah, that's a bit of a pain, but it's the only way to prove that something isn't working as intended in a fundamentally luck-based part of the game.
I can't speak for any statements at launch, but a very similar quote came up in the lore and localization panel in the latest FanFest, so it's still a direction they hold to!



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