As of afew days ago the game has begun to crash anytime i try to play it, it either happens soon after logging in or on the loading screen as im logging in. I haven't encountered this problem until now as this never happened on my old laptop and was not an issue until after having no problems for 2+ weeks on my current new pc, I have tried every way i can think to try and fix this but nothing has worked so far
-Changing ingame setting to default
-Lowering ingame settings as much as possible
-Completely reinstalling the game
-Updating drivers/Reinstalling drivers
-Disabling ingame overlays (Discord, Geforce experience)
-Running the game in DirectX 9
-Deleting Local Profile Data
Here is the system report if this helps give anymore information on the possible problem
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\linkt\OneDrive\Documents
FINAL FANTASY XIV Online D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 12th Gen Intel(R) Core(TM) i7-12700F (20 CPUs), ~2.1GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 20 SYSTEM_CORE_PHYSICS 12
SYSTEM_BIOS 1.A7
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32627.867MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 34675.867MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.215GB SYSTEM_FREEDISC_SPACE 771.411GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1861.070GB SYSTEM_FREEDISC_SPACE 1517.722GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12129.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16313.934 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdig.inf_amd64_faac8d1bca70beae\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdig.inf_amd64_faac8d1bca70beae\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdig.inf_amd64_faac8d1bca70beae\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdig.inf_amd64_faac8d1bca70beae\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3713
SYSTEM_GRAPHICS_DRIVER_DATE 8/13/2023 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND ASUS VG249Q1A (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {C9DBD523-F772-476C-BF6C-E1F4C6867890}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/7/2021 17:00:00
SYSTEM_SOUND Speakers (Razer USB Sound Card)
SYSTEM_SOUND_DEVICE_ID {2EA15E69-1423-4E38-8717-A85360A6C84D}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 11.56.20.431
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/1/2020 17:00:00
SYSTEM_SOUND Speakers (THX Spatial Audio)
SYSTEM_SOUND_DEVICE_ID {8C54A9B6-E726-4E2D-9BCF-E9CB9B96C315}
SYSTEM_SOUND_DEVICE_NAME THXVAD2.sys
SYSTEM_SOUND_DRIVER_VERSION 14.44.19.602
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/11/2021 17:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FDFB9920-42F1-11EE-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FDFBE740-42F1-11EE-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FDFBE740-42F1-11EE-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FDFBE740-42F1-11EE-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {524E9D80-421E-11EE-8001444553540000}
SYSTEM_INPUT_NAME MSI GK20 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {524E9D80-421E-11EE-8006444553540000}
SYSTEM_INPUT_NAME MSI GK20 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FDFD1FC0-42F1-11EE-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {524E9D80-421E-11EE-8007444553540000}
SYSTEM_INPUT_NAME MSI GK20 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525A0F30-421E-11EE-8009444553540000}
SYSTEM_INPUT_NAME Razer USB Sound Card
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 4 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525AD280-421E-11EE-800A444553540000}
SYSTEM_INPUT_NAME Razer USB Sound Card
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {525B6EC0-421E-11EE-800B444553540000}
SYSTEM_INPUT_NAME Razer USB Sound Card
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
MSI Afterburner 4.6.5
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Norton 360
OBS Studio
OpenAL
Razer Synapse
Steam
Ubisoft Connect
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Windows Desktop Runtime - 6.0.21 (x64)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
MSI Center SDK
Microsoft GameInput
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
win-capture-audio version 2.2.3
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532
Burn Recovery
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532
Realtek Ethernet Controller Driver
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ENE IO Driver
Intel® Software Installer
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
ENE_DRAM_RGB_AURA42
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Microsoft 365 - en-us
Microsoft OneNote - en-us
Star Rail
The Legend of Bum-Bo
Resident Evil Village
Cult of the Lamb
Your Only Move Is HUSTLE
Far Cry 6
Touhou Juuouen 〜 Unfinished Dream of All Living Ghost.
HoloCure - Save the Fans!
No Man's Sky
Undertale
FINAL FANTASY XIV Online
Spelunky 2
Wallpaper Engine
MADNESS: Project Nexus
Deep Rock Galactic
Slay the Spire
BattleBit Remastered
Muse Dash
SCP: 5K - Alpha Testing
WinRAR 6.23 (64-bit)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.36.32532
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft .NET Host - 6.0.21 (x64)
Documentation Manager
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Management Engine Components
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Dynamic Application Loader Host Interface Service
Voicemod
Microsoft .NET Runtime - 6.0.21 (x64)
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
ViGEm Bus Driver
Intel(R) Serial IO
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Update Health Tools
Microsoft Windows Desktop Runtime - 6.0.21 (x64)
NVIDIA Graphics Driver 537.13
NVIDIA GeForce Experience 3.27.0.112
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.27.0.112
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.49.0.0
Intel(R) Chipset Device Software
ENE_DRAM_RGB_AURA42
Intel(R) Management Engine Driver
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532
Microsoft .NET Host FX Resolver - 6.0.21 (x64)
Intel(R) ME WMI Provider
Intel(R) Serial IO
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\116.0.1938.69\msedgewebview2.exe 00004F5C
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00000EA8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002DF4
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00003C9C
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00003A64
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 0000064C
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 000039C8
C:\Program Files (x86)\Steam\GameOverlayUI.exe 000015F8
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003E10
C:\Program Files (x86)\Steam\steam.exe 00003E4C
C:\Program Files (x86)\Steam\steamapps\common\wallpaper_engine\wallpaper32.exe 00004288
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000634
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.23500.0.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 000028BC
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.23500.0.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 0000579C
C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.219.941.0_x64__zpdnekdrzrea0\XboxGameBarSpotify.exe 00002DE0
C:\Users\linkt\AppData\Local\Microsoft\OneDrive\23.174.0820.0003\FileCoAuth.exe 00004F78
C:\Users\linkt\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00003188
C:\Windows\Explorer.EXE 00002414
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_550508a90a3c9a47\RtkAudUService64.exe 00003140
C:\Windows\System32\LocationNotificationWindows.exe 00004FC0
C:\Windows\System32\RuntimeBroker.exe 00004740
C:\Windows\System32\SecurityHealthSystray.exe 000030EC
C:\Windows\SystemApps\Microsoft.Windows.AppRep.ChxApp_cw5n1h2txyewy\CHXSmartScreen.exe 00002880
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002864
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 0000284C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000052B4
C:\Windows\system32\ApplicationFrameHost.exe 000053E8
C:\Windows\system32\DllHost.exe 00005AA8
C:\Windows\system32\backgroundTaskHost.exe 00005094
C:\Windows\system32\conhost.exe 00002D60
C:\Windows\system32\sihost.exe 00000950
C:\Windows\system32\svchost.exe 00002AA0
C:\Windows\system32\taskhostw.exe 0000272C
D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00001C94
D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000033D4