Hello everyone.

So recently I got a new pc. My old pc played the game with absolutely no issues.
As I started playing FF my pc would start freezing. The image on both my screens just hard lock, but I can still hear the game and the people in a discord call if I'm in one at the time. The keyboard is unresponsive but everything is still lit up, the pc, mouse and keyboard and I have to hard restart it to get it going again.

I thought it was some hardware issue at first and I took it back to the shop but they found no issue and ended up switching out my PC. I was confident the problem stopped with that but it keeps happening, so it is NOT my hardware - sadly.

In the event viewer there is nothing except the kernel power 41 error due to hard restarting.

I have googled my wits out, turned off everything the interned tells me to turn off, changed my settings left and right but I just can't get the game to stop freezing.

Sometimes it happens after many hours of playing, sometimes after minute. Sometimes it happens 3 times in a span of 10 minutes and sometimes it just doesn't happen. It happens when I'm in a duty, it happens when I'm mounting my mount, it happens when I'm clicking my retainer. It just happens randomly.

I am going crazy, but now I know it is not the pc but it is something with the game.

Can anyone help me figure this out since it is driving me absolutely crazy?

All my drivers are up to date and everything is installed right.

GPU is AMD Radeon RX 6700XT
CPU is CPU 12th Gen Intel(R) Core(TM) i5-12400F

I don't know what else to list since I am not very good with this part of computers.

Please, save my sanity!