I got a friend to start playing and he loves the game so much. His 30-day free trial ended and he's been trying to sub for a week. He has tried 2 different cards, 2 different devices and multiple browsers. Both cards are in good standing and with different banks. He keeps getting error code (-24202). He reached out to support who ghosted him.

Does anyone know how to fix this? I hate for him to have to use time cards over something that shouldn't be an issue to begin with. SE wants your money but they're going to make it hard as hell for you to give it to them.