Results 1 to 2 of 2

Hybrid View

  1. #1
    Player
    myssy's Avatar
    Join Date
    Feb 2022
    Posts
    23
    Character
    Myssy Ilta
    World
    Twintania
    Main Class
    Miner Lv 90

    Error 9002 help how to try to fix it

    Hi, I have been getting error 9002 since couple of days ago. Before that last time I got it was months ago but now I'm getting it several times a day and becouse of that I can't do pvp so I would like to fix it. I tried everything that moderator posted on a thread I will link below.

    What should I try next? My internet connection is excellent according to the game's starting screen and I don't have any problems with my internet connection outside FFXIV giving me 9002 errors. I'm playing on a laptop that has a wire straight to our internet box, that wire is properly in place (have checked both ends multiple times). What should I try next to fix this issue?

    https://forum.square-enix.com/ffxiv/...-lost?langid=8
    (0)

  2. #2
    Moderator Eenkalzet's Avatar
    Join Date
    Jul 2022
    Posts
    298
    Greetings myssy,

    I'm sorry for any inconvenience this issue has caused. Just to clarify the issue you are describing is most associated with interference with the game data. I'd like to suggest the following:

    - Please make sure all background applications (including anti-virus programs such as Norton, Kaspersky, Windows Defender, etc.) have been disabled and/or closed to minimize game interference before attempting to log in.
    - You can also try Right-Clicking on the FFXIV launcher icon and select “Run as Administrator.” This option can also be set permanently by Right-Clicking on the FFXIV launcher icon, selecting Properties, then under the Compatibility tab, check the box that says “Run this program as an administrator” and clicking OK.
    - Within Microsoft Edge, click the "Settings" option on the top right of the browser (under the three dots shown) and go to "Privacy, Search and Services" and go to the "Tracking Prevention" section. Make sure it is turned on and select the "Balanced" option. Additionally, if any settings have been changed overall, it is best to keep things at default which you can perform manually by using the "Reset Settings" option under the "Settings" tab. Lastly, please ensure that Microsoft Edge is up to date by using the "Settings" > "About Microsoft Edge" option near the bottom left.

    I do hope this information has been helpful and thank you for posting in the Final Fantasy XIV Technical Support Forums!
    (0)