Hello Devari,

We understand the frustration this matter may cause and we apologize for any inconvenience. Based on your information, this concern and feedback can be handled by a Game Master in-game. You may contact a Game Master using the /supportdesk command for further assistance and referring to the ticket number you originally created for the issue. Note that the Game Master support team may be experiencing high contact volume and will handle contacts in the order they are received. Unfortunately, we are unable to assist on the forums for these type of issues.

This thread will be moved to "Separate Support Required", thank you for posting in the Final Fantasy XIV Technical Support Forums.