Help! Promise wristlet disappeared

[Windfire]

Hello, my Promise of Devotion (Platinum) has vanished from my inventory. I have used /isearch, checked mogmail(and did the delivery request just in case), I have even manually checked my bags/glam dresser/armoire and checked my retainers and to be doubly certain I checked purchase history and yes I did buy it but it's just gone

I haven't gotten married nor did I give it away (don't have the money to give away freebies). I have no idea when it vanished, since it's been sitting in my bag waiting to be used. I looked online to see if others have had it happen and found a reddit post from a year ago where a German player had their gold wristlet disappear on them.

Any help would be greatly appreciated, I really don't want to have spent money on literally nothing =/

[Final-Fantasy]

Have you checked your Armoury Chest in the Wrist tab, that is where it should be as it is a Wristlet.

Just saying, you may have placed it in there or use auto-sort in the inventory and it was placed there.

And btw, the correct item search for it is this:

/itemsearch Promise of Devotion

Don't use " "'s around the wording, copy and past the line above to find it.

[Windfire]

Oh I know how /isearch works, it had been in my wrist tab, don't like gear in my regular inventory.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We understand the frustration this matter may cause. Based on your information, this concern may best be handled by a Game Master in-game. You may contact a Game Master using the /supportdesk command for further assistance and referring to the ticket number you originally created for the issue. Note that the Game Master support team may be experiencing high contact volume and will handle contacts in the order they are received. Unfortunately, we are unable to assist on the forums for these type of issues.

This thread will be moved to ‘Separate Support Required’, thank you once again for visiting the Final Fantasy XIV Technical Support Forums!