Linkshell bug

[Enin]

I have a ls named Esuna Sentinels with 50+ members on Balmung server. When any of us go to Skull Valley or the hamlet there we lose the ability to type in LS chat. At first it seemed to only effect a couple players but today the LS actually dissapeared completly from my list. Logging out of the game in a different town and then switching shells made it reapear. Fix this please. Ive been repealing people because thier shell isnt there anymore.
Do it.

[Baudle]

Hello Enin,

I am very sorry to hear that you are experiencing this difficulty. In order for us to assist you, please file a new ticket detailing the following:


ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World: Balmung
Class/Level:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

This will help us to determine the exact cause of the issue post-haste. Thank you very much for your time~

~Baudle

[Applesnap]

Has this happen to several of our ls members and myself, so I can give first hand information.

ISP: Karoo
Type of Internet Connection: DSL
Internet Connection Speed: 6mbps
Date & Time:
Frequency: Almost always.
Character Name: Coco Estheim
Race: Elezen
World: Balmung
Class/Level: 50 CNJ (WHM)
Area and Coordinates: Camp Skull Valley
Party or Solo: Solo
NPC Name: N/A
Monster Name: N/A
In-Game Time:
Steps:
<*Add more steps if necessary.>

As the problem isn't 100% reproducable, you can't really detail it in steps. What happens is, in and around the Skull Valley area, linkshells will sometimes be unequipped and you'll be unable to type in them or change to another linkshell. One instance I temp-logged (went to character select screen) and came back to find it had deleted my linkshell. I was still in the ls list according to another member. Couldn't see ls chat. Couldn't receive a new pearl as I already had one (apparently). The only way to solve it was to exile me and then give me another pearl.

Another instance, I was riding past Skull Valley and noticed that my linkshell automatically changed itself to the top linkshell in my list. Upon reaching Bald Knoll I was able to change back and everything appeared fine.

Someone in my linkshell has had this issue two days in a row now. Happens whenever he is mining in the area and he says he has to leave Skull Valley and log somewhere else. Then it will sometimes come back and work normally again.

Basically, if it happens - do NOT log out in Skull Valley as there's a high chance your linkshell will be deleted and you'll have to be exiled / reinvited.

[Enin]

ISP: At&t
Type of Internet Connection: DSL
Internet Connection Speed: 18
Date & Time: 6-30-12
Frequency: Always
Character Name: Enin Neves
Race: Galka
World: Balmung
Class/Level:All
Area and Coordinates:Anywhere in Skull Valley
Party or Solo: Party and solo
NPC Name: N/A
Monster Name: N/A
In-Game Time:
Steps:
1.Unable to type into ls chat. Sometimes the entire pearl disapears and the ls is gone.
2. Moving to another area and logging out twice will bring the pearl back.
3. Its not nessisary to repearl people but it is faster than moving to another area and logging out twice.

[Verytus]

Thank you for posting your concerns about your linkshell malfunctioning in certain areas. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!