◆Obstruction of play
"Obstruction of play" refers to all behavior in general that obstructs another person's gameplay. Below is a non-exhaustive list of examples of obstruction of play:
・Spamming
Refers to using chat (including Quick Chat in PvP content and emotes) to obstruct the gameplay of others.
Key Points
The key point to consider is whether or not the behavior is obstructing another person's gameplay. While the intention may have not been to cause an obstruction, if the situation interferes with the communication of other players then it can be determined as a prohibited activity. If a report has been filed and the prohibited activity is confirmed, a penalty will be issued.
For example, in large-scale content such as alliance raids or PvP, in order to ensure smooth progress, a player may present a general course of action to the entire group, and the other players may agree to it and act accordingly. In such a case, when the progress of the content does not go as intended there may be a chance the player becomes frustrated and spams the chat with unnecessary lines of text telling other players what to do even if it was already discussed. This deviates from the original intention of the chat and could be considered as a situation that interferes with the communication of other players.
Please note that Square Enix may issue a penalty in its discretion even if a report has not been filed but the act was found being conducted in public areas such as Say and Shout, in towns/cities/field areas, or online video/streaming services.