Lodestone Update re software tokens and authenticators

[VelKallor]

https://eu.finalfantasyxiv.com/lodes...367a8e7d43d18d

Currently, three types of One-Time Passwords are available to use for Square Enix accounts: Software Authenticator Apps, Square Enix Security Tokens (key ring type), and Square Enix Software Tokens. The Square Enix Software Token application for smartphones is scheduled to be discontinued in 2024 or later.

As a preliminary first step, new registrations for Square Enix Software Tokens will close on Tuesday, November 21st, 2023. Implementation of the closure for new registrations will be on Tuesday, November 21st, 2023, from 05:00 to 07:00 (GMT) / 06:00 to 08:00 (BST) / 15:00 to 17:00 (AEST)

After the period for new registrations has ended, you will no longer be able to select the "Software Token (smartphone application)" option when setting a One-Time Password in the Square Enix Account Management System. Please use either a Software Authenticator or Square Enix Security Token (key ring type).

・How to Activate a Software Authenticator
https://sqex.to/cS7bC

Customers who are using a Square Enix Software Token at the time new registrations are closed will be able to continue using it until the end of the service, but please consider switching to an authenticator app or Square Enix Security Token The exact date for the end of service will be announced as soon as it is determined.

We apologise for any inconvenience this may cause and thank you for your understanding.

I am totally confused here.

The authenticator app and this software token are the same thing, and the keyring authenticator only sells from the NA store that wont accept addresses outside the US

How do i get this keyring since Aus gets sales from the EU version???

Anyone?

[Rongway]

The authenticator app and this software token are the same thing

They are not. You will find the software token on the app store as SQUARE ENIX Software Token. The term "authenticator app" refers to third party authenticators like Google Authenticator or Microsoft Authenticator.

[VelKallor]

Okay Ill take a look. Thanks.

I got the google authenticator but now it wants a key. No idea where I get THAT from.

Edit: never mind Ill do this later when the token cant be used anymore.

[Ransu]

They are basically saying that they are ending support for their specific software token (https://play.google.com/store/search...hl=en_US&gl=US) so going forward if you want to use two factor on your phone you have to use a third party app like google or microsoft.

Okay Ill take a look. Thanks.

I got the google authenticator but now it wants a key. No idea where I get THAT from.

Edit: never mind Ill do this later when the token cant be used anymore.

The key is given to you when you're setting up the authenticator, but that's only needed if you're doing it manually. Just scan the QR code and it should auto add it to your google auth app.

[DiscordiaEris]

But why? Their own authentication software has worked flawlessly since I put it on my phone almost a decade ago. What advantage does relying on third party software from Google or MS give SE? One would think they’d rather have the main way of accessing their game under their own control.

[Valkyrie_Lenneth]

But why? Their own authentication software has worked flawlessly since I put it on my phone almost a decade ago. What advantage does relying on third party software from Google or MS give SE? One would think they’d rather have the main way of accessing their game under their own control.

The authenticator is 3rd party software, just SE branded. And it has known issues of desyncing and being problematic for many.

[DiscordiaEris]

More problems than Google and MS?

Just checked the App Store, and yeah the SE authenticator is an SE product.
Still, why take away a choice that has worked since HW? What advantage does it confer?

[Valkyrie_Lenneth]

More problems than Google and MS? Just checked the App Store, and yeah the SE authenticator is an SE product.

It's maintained by a 3rd party. It's SE branded. They don't maintain it themselves. Probably why it's going away, contract is up.



And yes, way more problems than Google or ms. Change your phone? Have to remove and read the authenticator to your account. Dual Sims? It breaks.

[DiscordiaEris]

Changed my phone three times, never an issue Never even had to uncouple the account to do it. Why would the App Store list SE as the developer if some other company developed it?
Not trying to start an argument, just trying to understand what relying on Google on MS gives them? Reduced maintenance cost on a lightweight Rng generator? Is the cost of that software more than the contract to have Google and MS do that work?
It’s baffling.

[VelKallor]

I had to stop and think about this, but Blizzard used one where it just asked you to confirm the login and it put the OTP in automatically. Thats from memory dont quote me.