I find it interesting that everyone criticizes forum posters asking for harder content and they dismiss us for being the vocal minority on these forums but to be honest we may be somewhat of the silent majority with a few outspoken people.
The game has repeatedly doubled down on making itself easier because it has been under the false impression that people calling for an easier game were in fact the majority.
If anything, market trends have telling data that a games difficulty is actually something gamers enjoy. If we take a look at Baldurs Gate and Elden ring both of them became main stream hits despite being more difficult titles to beat, and they both outperformed FFXVI which is a story game with incredibly easy gameplay.
We could argue that using the PS5 platform only hurt them however, it doesn't change the fact that making an engaging and difficult game DOES NOT mean you are reducing your playerbase and hurting the games bottom line.
In short, XIV is too easy, and recent commercial successes reveal there is no reason to dumb the game down to where it is today.