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  1. #1
    Player
    Larirawiel's Avatar
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    Larirawiel Caennalys
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    White Mage Lv 100
    Heya, please make a screenshot of the voltage of your mainboard.


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  2. #2
    Player
    Mairsile's Avatar
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    Mairsile Firenz
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    Zalera
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    Arcanist Lv 14
    Quote Originally Posted by Larirawiel View Post
    Heya, please make a screenshot of the voltage of your mainboard.


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    I assume this is what you are referring to? My motherobard voltages? These are without MSI afterburner enabled so no undervolting or power limiting when these were taken.

    https://imgur.com/a/5l6XKEX

    To gather, I cleared the min/max and played the game for about 10 minutes until it crashed.

    I also took a 13th step, which was I changed my resolution to 3440x1440p (60hz) and set an FPS limit to 60 instead of 120. Still crashed though.
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  3. #3
    Player
    Mairsile's Avatar
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    Would downloading this possibly help?
    https://www.microsoft.com/en-us/down...ils.aspx?id=35
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  4. #4
    Player
    Larirawiel's Avatar
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    Larirawiel Caennalys
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    Quote Originally Posted by Mairsile View Post
    Would downloading this possibly help?
    https://www.microsoft.com/en-us/down...ils.aspx?id=35
    OK, the voltages look good. And DirectX is already installed. Because without it the game would not start. And it looks like your BIOS is very old. I do not know which mainboard you have but i guess, it is the Tuf Gaming X570, right? If so, please update the BIOS. It is important on AMD plattforms.





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  5. #5
    Player
    Mairsile's Avatar
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    Quote Originally Posted by Larirawiel View Post
    OK, the voltages look good. And DirectX is already installed. Because without it the game would not start. And it looks like your BIOS is very old. I do not know which mainboard you have but i guess, it is the Tuf Gaming X570, right? If so, please update the BIOS. It is important on AMD plattforms.





    Cheers
    I actually thought about the BIOS last night and updated it. I'm going to disable Afterburner and revert things to normal and see if it crashes. If it does I'll go back through downgrading settings and MSI afterburner again to see if the combo of new BIOS and power limiting/undervolting fixes it.

    That link isn't DirectX. From the site it says, "This DirectX End-User Runtime does not change the version of DirectX, but does install a number of optional side-by-side technologies from the legacy DirectX SDK that are used by some older games." That made me think maybe it would help?

    EDIT: I see this on that link, nevermind.

    Supported Operating Systems

    Windows Server 2008, Windows XP Service Pack 3, Windows Server 2003 Service Pack 1, Windows Server 2003 Service Pack 2, Windows 7, Windows XP Service Pack 2, Windows Vista




    Thank you for your assistance here.
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    Last edited by Mairsile; 08-17-2023 at 03:58 AM.

  6. #6
    Player
    Mairsile's Avatar
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    Mairsile Firenz
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    Quote Originally Posted by Larirawiel View Post
    OK, the voltages look good. And DirectX is already installed. Because without it the game would not start. And it looks like your BIOS is very old. I do not know which mainboard you have but i guess, it is the Tuf Gaming X570, right? If so, please update the BIOS. It is important on AMD plattforms.





    Cheers
    My board is an ASUS Prime X570-P

    BIOS update unfortunately didn't work. I've edited the original post with the new steps I took.

    Updated BIOS and attempted to play with normal settings
    After BIOS update, tried the following;
    Drop settings from 3440x1440 (120hz) to 3440x1440 (60hz)
    Undervolt again with MSI Afterburner with the above lowered settings
    Lower power limit to 70% with MSI Afterburner with the above lowered settings

    All still crash.
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    Last edited by Mairsile; 08-17-2023 at 03:59 AM.

  7. #7
    Player
    Larirawiel's Avatar
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    Larirawiel Caennalys
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    Heya, please do not undervolt. Undervolting can cause crashes. With undervolting the hardware operates outside of the specification. Just set the powerlimit to 70%.



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  8. #8
    Player
    Mairsile's Avatar
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    Quote Originally Posted by Larirawiel View Post
    Heya, please do not undervolt. Undervolting can cause crashes. With undervolting the hardware operates outside of the specification. Just set the powerlimit to 70%.



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    I did each of those things one at a time. So it still crashed with it set at 70% only.
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