If you're unhappy with this game then unsub... forever.

[PercibelTheren]

Is that why there are several threads of pure negativity about how bad this game is every single day on the forums?

Because if people take their time to criticise a game they are actively playing, they are doing it because THEY CARE. They like some aspects of it, but think that others could use improvement. Wanting something you enjoy to be the best it possibly can be isn't that outlandish of a concept, surely?

The people who just hate everything aren't taking the time to post their criticism. They just leave.

[Zabuza]

Because if people take their time to criticise a game they are actively playing, they are doing it because THEY CARE. They like some aspects of it, but think that others could use improvement. Wanting something you enjoy to be the best it possibly can be isn't that outlandish of a concept, surely?

The people who just hate everything aren't taking the time to post their criticism. They just leave.

My point is that even if you do criticize the game out of care, the devs don't see a reason to change because you keep paying them. At some point, the only way to enact change is to hit them where it counts. Their profit margin. How long have healers had to suffer? Where is the communication? While this once may have been a passion project, they now see they can continue making money by doing the bare minimum for this game while diverting the profits it gives them to other projects, such as FF16. They know they are massively successful to the point they don't have to give it their all and they can still reap profits. It makes more sense from a business standpoint to divert their resources to other projects to add to their profits while running very little risk of losing money on FF14 because while people complain, they still stay.