Quote Originally Posted by Zabuza View Post
The mindset of players as a whole needs to change. We need to stop accepting bland slop of videogame products and be quicker to punish devs who don't listen. Videogame devs keep serving said slop on the spoon because we've shown them that they can and our response is simply 'please sir, may I have some more?'
What's bland to you might be just what someone else is looking for.

Players need to pay for what they want to be playing instead of paying for what they don't want but think will change. There's no need for a company to change a game if its revenue is meeting/exceeding goals set.

Quote Originally Posted by Nebelheim View Post
People say blizzard doesn't listen to there players but there is a lot of times it seems ff14 devs doesn't listen either. There are some systems that aren't great in ff14 that they double down on that people don't like and the features people do like there surprised people like it which shows they don't read/look at feedback or player retention for certain things.
Our problem as EN players is we don't know what feedback the JP players are giving. Certainly some agree with EN players but there may be a larger number that disagree.

Quote Originally Posted by RitsukoSonoda View Post
Something a lot of businesses in general are guilty of is ignoring customer feedback if it contradicts what they think they see in their data metrics spreadsheets.
A lot of people will say one thing while doing another. That why they tend to rely on metrics. What people are actually doing affects a company's bottom line a lot more than what they're only saying.

They're not going to listen to feedback unless their metrics show their customers are behaving in ways they did not expect.