Quote Originally Posted by Nebelheim View Post
People say blizzard doesn't listen to there players but there is a lot of times it seems ff14 devs doesn't listen either. There are some systems that aren't great in ff14 that they double down on that people don't like and the features people do like there surprised people like it which shows they don't read/look at feedback or player retention for certain things.
Something a lot of businesses in general are guilty of is ignoring customer feedback if it contradicts what they think they see in their data metrics spreadsheets.