Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We appreciate you bringing this to our attention. It will be forwarded to the appropriate party. Unfortunately we do not have any direct control over how the device/network is routed to the server, as such we are unable to resolve this. We apologize that the product/service you are referring to does not meet your expectations.

This thread will be moved to "Closed Concerns”. Thank you once more for visiting the Final Fantasy XIV Technical Support Forums!