If you're being helped by Game Master Zhanimetus, you can expect to be treated in a professional matter by someone who genuinely cares. I had an issue that I required assistance with, and Zhanimetus responded in a fast, courteous and professional manner, which made me personally feel as though I was valued and wasn't just another number in a system. Zhanimetus was understanding, helpful and thorough with the matter that I had inquired about, and was overall very pleasant to work with. I felt as though I was taken seriously with the matter I raised, and was reassured throughout our conversation. Once again, it was a pleasure to communicate with Zhanimetus, and I very much appreciated being reached out to and being able to communicate with someone who genuinely cared and wanted to help. Thank you very very much!