Yoshi P in a nutshell

[Deo14]

After watching the clip, I would categorize the entire exchange as an understandable miscommunication. Yoshi-P explains his perspective and the way they treat difficulty in X.0 patches because he genuinely thinks that's what the player isn't seeing. But as a player who feels the same about healing, I can tell that the short blurb he was provided about healing (which was then translated into another language) simply wasn't enough to adequately communicate the nuance of the issue to Yoshi-P. This is a very common kind of miscommunication, one that is generally alleviated by iterative, back-and-forth conversations. In this case, were that possible, I imagine that Yoshi-P would eventually have a better understanding of the issue this player was feeling and would be able to provide a more appropriate answer.

As for the "suggestion" of playing Ultimate, he laughed when he said that, which makes me interpret it as a tongue-in-cheek joke and not a genuine solution to the player's problem. Though it makes sense that players who were unsatisfied with his actual answer would be more likely to interpret that as being dismissive, rather than an attempt to add levity to the situation.

Problem is that healers are incredibly dull since at least start of ShB. This comment was from 6.0 (LL68), now we're in 6.48 (LL78 was recently) and there is still not any indication that they're actually working on solving issues. Some savage fights do hit harder, but that doesn't really solve the 90%+ of CPM dedicated to Broil/Glare/Malefic/Dosis. But you might talk about healers with someone more qualified, even though I like playing healers in games, FFXIV ruined my interest in them.

From looking over Yoshi-P's response to the situation, it reads as pretty reasonable to me. It seems like his priorities are for jobs to be more accessible, and that this is at odds with what some high-end players want. It makes sense that there'd be tension and conflict there; what's positive for some players is negative for others. I can see in his response that he's torn about it, presumably because he knows he can't make everyone happy and yet has to make a decision one way or the other.

It also makes sense that the overwhelming majority of feedback on the forum would be negative, and I assume his analytics team is taking that into account; happy players are much less likely to take the time to post on forums. For a change to be rolled back, I imagine he would want to see a certain percentage of players — not a percentage of daily forum posters — posting in opposition. If that threshold isn't reached — because not enough players were so bothered by the change that it seemed worth spending 10 minutes to post about it — then as a producer it makes sense not to roll things back.

While I feel like Yoshi-P is being reasonable, I do hope that in future updates they can find a way to better serve both casual and high-end players.

If you mean 6.1 patch notes reading stream then:

... on Kaiten getting removed we did that because we want to do away having to be restricted by that move

What? How does that make sense? Is it hard to account for potential +50% potency for Iaijutsu? In the same patch, all big hits were made guaranteed crit anyways. What are the restrictions?

We really get that but in order for the expansion to continue and for each jobs to continue getting new actions

He even specified expansion, yet it's 6.48, and we still have no replacement. We spend 8+ CPM on Shinten, Kenki gauge was simply made for Kaiten+Shinten. Why was this in the middle of the expansion?

I'll repeat myself that we really did all these adjustments for the sake of player's enjoyment

Is spamming Shinten enjoyment? Is that how low the standards have fallen?

I'm sorry but the majority argument is terrible. People who wanted those changes are usually people who don't even play SAM, or people who parse and suck at it. I'm not sure how can they use metric for this, I hate the changes, yet I still play SAM. How would they know I'm against the changes if I don't voice my concerns? How would they know that people who don't voice their concerns agree with it? That's where feedback comes in. Yoshi said in the past that complaint is worth 2 compliments.

(Here's link to the whole panel's presentation slides)
In reality, it's generally 1:10 for most common businesses, someone few weeks ago even linked some research that it's more like 1:12. What kind of magnitude of feedback are they really expecting? SAMs definitely seem the loudest right now (when speaking about individual job feedback), but if this is not enough, then what? Do we need to manufacture drama, because that's only thing we know works? Don't we deserve at least a response?