Too strict in-game communication rules

[Koros]

Idk the fragile mentality of most players is the reason people will never get better at the game.

We had a sprout join in EX6, asked him if he knew what he was doing.. Silence.
30 minutes of wiping to the same guy messing up, we asked him again, Do you know what you are doing?.. Silence.

Eventually somebody turned around and told him to "f" off and stop trolling everyone, and then he just answers with "reported, you can't tell me how to play".

Next day the person who said "f" off was on a 3 day ban.

The entire punishment system on XIV is a disgusting joke, you can intentionally troll people and never get touched, yet you say one thing wrong in chat, instaban.

idk kick them??

people need to realize that you only win if you start kicking shitters

It is only defined that strictly in examples for the sake of coverage - basically so Square Enix has the authority and due process to be as lenient or as strict as they want without having to be concerned with players being able to sue or get out of the contract because it was full of loopholes and therefore not binding. You'll see most companies do exactly the same thing.

You're likely to never get in trouble for passively mentioning to someone that they are doing a mechanic wrong, or that they are even a bad player, so long as you do it in a respectable manner. It's just that Square Enix CAN be that strict, and they want that to be understood in documentation.

sure, and there are always overzealous GMs. Moderation is not consistent in this game lmao