Good morning and thank you for posting in the Final Fantasy XIV Technical Forums.

We apologize for the inconvenience you have experienced with controller lag with the game. Please reply back with the following information so we may further troubleshoot the issue:

Platform (Steam/Mac/Windows):

Wired or wireless connectivity for controllers:
Connected devices to the computer when using the controller:

Are you using a bluetooth dongle via USB 2.0 or 3.0 or on built into the motherboard with a bluetooth card?
Are you using multiple controllers when doing this?
Do you have any other games or layouts running when playing the game such as Steam, Discord, etc?
Does your connection dip or is the lag related to the connection to the server/internet rather than actual input lag?

Wired or wireless internet:
Internet Service Provider:

We look forward to your reply back.