Quote Originally Posted by Votraftur View Post
Good morning and thank you for posting in the Final Fantasy XIV Technical Forums.

We apologize for the inconvenience you have experienced with controller lag on the game. Please reply back with the following information so we may further troubleshoot the issue:

Platform (Steam/Mac/Windows):
Any error message(s) received?
Wired or wireless connectivity for controllers:
Are you using a bluetooth dongle via USB 2.0 or 3.0 or on built into the motherboard with a bluetooth card?
Connected devices to the computer when using the controller:
Are you using multiple controllers when doing this?
Do you have any other games or layouts running when playing the game such as Steam, Discord, etc?
Does your connection dip or is the lag related to the connection to the server/internet rather than actual input lag?
Wired or wireless Internet:
Internet Service Provider:

We look forward to your reply back.
Platform: Windows
No error message
wired connectivity for controller
not using any bluetooth dongle nor bluetooth connection
connected devices: mouse and keyboard as well as a drawing tablet and headphones
not using multiple controllers, just one, a Dualshock 4
Discord open
the connection itself dips, my character still moves, but the sound completely cuts off and I cant see any visual effects
wireless internet
internet provider: iZZi from Mexico