Greetings kobaltos,

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:
Please provide the following:
- Platform (PC, Steam, PS4/PS5, or Mac):
- Any error codes or messages you received upon disconnect or when your crashed (if any):
- Type of connection (wired or wireless):
- Other programs running while the game is playing (if any)
- Frequency at which error occurs:
- Any steps taken to resolve the issue:

We do look forward to hearing back from you so we can assist with the issue accordingly.

Thank you for posting in the Final Fantasy XIV Technical Support Forums