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  1. #1
    Player
    FrogeConcern's Avatar
    Join Date
    Jul 2023
    Posts
    1
    Character
    Kermiticus Anura
    World
    Diabolos
    Main Class
    Paladin Lv 90

    2146697211 HTTPS System Error

    So I got this error code today. I found this "Fix" posted by an admin in these forums but my concern is with the red portion. What are the ramifications for keeping this checked. Isn't this a really risky thing to have checked? Are there any other things I could do I really don't feel comfortable using this as a "fix" if it leaves my pc vulnerable. When I undo these setting I get the same error code again. I can't run as admin though cause I'm running this one steam.

    ( Open the control panel of the PC and go to ‘Network and Internet’. Once there select ‘Internet Options’
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Right-Click on the FFXIV launcher icon and select "Properties"
    - Hit "Apply", then "OK" to save the changes.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator" )
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  2. #2
    Moderator Eenkalzet's Avatar
    Join Date
    Jul 2022
    Posts
    298
    Greetings FrogeConcern,

    I'm sorry for any inconvenience this issue has caused. This would generally be a connectivity issue most associated with interference with the game data. As you've mentioned that you've already tried previous connectivity troubleshooting, this may be a little outdated and I would like to provide some other troubleshooting steps.

    - Please make sure all background applications (including anti-virus programs such as Norton, Kaspersky, Windows Defender, etc.) have been disabled and/or closed to minimize game interference before attempting to log in.
    - Within Microsoft Edge, click the "Settings" option on the top right of the browser (under the three dots shown) and go to "Privacy, Search and Services" and go to the "Tracking Prevention" section. Make sure it is turned on and select the "Balanced" option.

    Additionally, if any settings have been changed overall, it is best to keep things at default which you can perform manually by using the "Reset Settings" option under the "Settings" tab. Lastly, please ensure that Microsoft Edge is up to date by using the "Settings" > "About Microsoft Edge" option near the bottom left.

    If the suggestions provided above do not resolve the issue, there may be a communication error elsewhere. Please do not hesitate to reply back to this thread for further assistance.
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