Greetings Tomkat27,

We would like to apologize for the error you are experiencing. We would like to suggest that you try the following troubleshooting steps:

- Try switching to DirectX 9 by selecting the ‘Config’ button on the launcher (If applicable).
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Then be sure to disable everything.
- Reinstall and update the drivers for your graphics card. Although this may not be necessary, it can still sometimes help. (We do see that the graphics driver appears to be updated but if you have yet to do so, we suggest a clean re-install)
- Please be sure that Final Fantasy XIV is installed to the C: Drive. (Having the game installed on a different drive can sometimes lead to issues)
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated. (Please ensure that optional items are also installed)

If you do not see an improvement, please feel free to respond to this thread for further troubleshooting.

Thank you for posting in the Final Fantasy XIV Technical Support Forums.