I forgot to mention they still do a Q&A here sometimes. They make a news post on the lodestone about it and direct people to the forums when the time comes. They usually have a specific topic that they want people to stick to, and almost everyone ignores it. They post one more time to remind people to stick to the topic but it gets ignored again and everyone just spams all their general ffxiv questions and concerns that can't be used because they are off-topic.