Game is refusing to work

[Blackquill]

Earlier today, I was able to do a daily roulette but was experiencing a great deal of lag. I logged out to try and reset my connection since I'm on PS4, not PC. But for the life of me, now I can't even get the game to load my characters up. I reset my router, I've reset the console, I literally have no idea what else it wants me to do. I'm at my wit's end and this is seriously driving me crazy. Every time I even try, I have to wait an eternity for the launcher to load, and if I'm lucky, I'll get to the title screen and when it tries to connect to the data center. There's an error and it boots me back.

Okay, slight update. Got in touch with my provider and did a full reboot, game seems to be working now.

[Elkanah]

Earlier today, I was able to do a daily roulette but was experiencing a great deal of lag. I logged out to try and reset my connection since I'm on PS4, not PC. But for the life of me, now I can't even get the game to load my characters up. I reset my router, I've reset the console, I literally have no idea what else it wants me to do. I'm at my wit's end and this is seriously driving me crazy. Every time I even try, I have to wait an eternity for the launcher to load, and if I'm lucky, I'll get to the title screen and when it tries to connect to the data center. There's an error and it boots me back.

Okay, slight update. Got in touch with my provider and did a full reboot, game seems to be working now.

You may have to select another data center a time or two before you go back to your own. That's something I noticed on PS5 once in awhile as well (switching from PC back and fourth). But it loads after a little while. Might just have to wait till your character re-appears after the next load in from server side client otherwise

[Eenkalzet]

Greetings Blackquill,

I am glad that you are no longer experiencing this connectivity issue. If you have any more questions or concerns, please do not hesitate to post again in the technical support forums.

This thread will be moved to the 'Closed Concerns' sub forum as a result.