When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: several times, 2 today 07/14
Frequency: 4 time in 10 days
World name: Lamia
Character name: Riverside Orias
Retainer name: n/a
NPC name: n/a
Monster name:n/a
Class/Level: BLM 90
Party or solo: solo
In-game time:
Area and coordinates: Lavender Beds
Housing: Yes
Steps:
1. click on anything
2. instant freeze with a buzzing sound
3. computer locked hard, have to unplug it to continue
4. have to wait 3 mins before I can boot the computer
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: 300MB/s down, wired
- Modem maker/model number: ISP/Spectrum provided

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Paul\OneDrive\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
Immerse Gamepack FINAL FANTASY XIV Edition version 1.1.0.2 C:\Program Files\Embody\Immerse Gamepack FINAL FANTASY XIV Edition\
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Xeon(R) CPU W3530 @ 2.80GHz (8 CPUs), ~2.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Default System BIOS
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32755.582MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37619.582MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.687GB SYSTEM_FREEDISC_SPACE 77.092GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 980
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 980
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4047.750 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16377.791 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1200 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_dd1f4f76b1d84407\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_dd1f4f76b1d84407\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_dd1f4f76b1d84407\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlei.inf_amd64_dd1f4f76b1d84407\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3179
SYSTEM_GRAPHICS_DRIVER_DATE 4/24/2023 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Logitech USB Headset)
SYSTEM_SOUND_DEVICE_ID {68723AE2-0D6C-496F-A971-2480E0926E4A}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.3208
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/5/2023 20:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {5293987F-0278-45B3-8DE6-31DE491CAA48}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.5936
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/10/2009 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CE7E3310-95E4-11E9-8002444553540000}
SYSTEM_INPUT_NAME Logitech USB Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7BB7C920-8FCA-11EB-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7BBA3A20-8FCA-11EB-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7BBA6130-8FCA-11EB-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E37A4E60-7472-11EC-8001444553540000}
SYSTEM_INPUT_NAME Apple Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 20 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7BBA8840-8FCA-11EB-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E37A9C80-7472-11EC-8002444553540000}
SYSTEM_INPUT_NAME Apple Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7BBAAF50-8FCA-11EB-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7BBAD660-8FCA-11EB-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Overwolf
Overwolf Quick Launcher
NVIDIA GeForce Overlay
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-


Battle.net
Belarc Advisor 9.0
Diablo III
Diablo Immortal
Diablo IV
Diablo IV - Server Slam
Diablo IV Beta
FFXIV TexTools
Google Chrome
Harmony Remote Update
Macs Fan Control
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Overwolf
Heaven Benchmark version 4.0
Unigine Valley Benchmark version 1.0
Ubisoft Connect
Assassin's Creed Origins
EA app
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Path of Exile
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
PlariumPlay
Logitech Harmony Remote Software 7
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Plarium Play
Microsoft Windows Desktop Runtime - 6.0.20 (x64)
Path of Exile
Apple Software Update
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Apple Application Support (32-bit)
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.30.30708
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Windows Driver Package - Intel (e1express) Net (03/26/2010 9.13.41.0)
Windows Driver Package - Apple Inc. Apple System Device (05/20/2013 5.0.2.0)
Windows Driver Package - Apple Inc. (AppleCamera) Image (11/21/2013 5.0.22.0)
Windows Driver Package - AMD (amdkmafd) System (09/22/2012 9.002.0.0000)
Windows Driver Package - Apple Inc. Apple Multitouch (09/04/2013 5.0.2.0)
Windows Driver Package - Broadcom (BCM43XX) Net (11/13/2012 5.106.199.1)
Windows Driver Package - Apple Inc. Apple Wireless Trackpad (10/29/2011 5.0.0.0)
Windows Driver Package - Intel (e1qexpress) Net (12/04/2009 11.4.7.0)
Windows Driver Package - Broadcom (BCM43XX) Net (12/13/2013 6.30.223.215)
Windows Driver Package - Intel (e1kexpress) Net (04/12/2010 11.6.92.0)
7-Zip 19.00 (x64)
Windows Driver Package - Apple Inc. Apple Multitouch Mouse (09/11/2012 4.0.3.0)
Windows Driver Package - Broadcom (b57nd60a) Net (09/04/2012 15.4.0.17)
FF Logs Uploader 6.0.1
Windows Driver Package - Cirrus Logic, Inc. (CirrusFilter) MEDIA (02/19/2013 6.6001.1.40)
Windows Driver Package - Cirrus Logic, Inc. (CirrusLFD) MEDIA (10/03/2013 6.6001.3.13)
Windows Driver Package - Apple Inc. Apple Keyboard (01/10/2014 5.0.8.0)
Windows Driver Package - Broadcom Corporation (bScsiSDa) SDHost (08/14/2012 1.0.0.243)
Warcraft Logs Uploader 5.4.6
Windows Driver Package - Intel (e1yexpress) Net (04/07/2010 10.1.9.0)
CCleaner
Windows Driver Package - Marvell (yukonx64) Net (12/06/2007 10.51.1.3)
Windows Driver Package - Apple Inc. Apple Wireless Mouse (06/01/2011 4.0.0.1)
Windows Driver Package - Apple Inc. Apple SD Card Reader (07/22/2013 1.0.0.1)
Windows Driver Package - Apple Inc. (AppleUSBEthernet) Net (02/01/2008 3.10.3.10)
Windows Driver Package - Apple Inc. Apple IR Receiver (02/21/2008 2.0.4.0)
Windows Driver Package - Apple Inc. Apple ODD (05/17/2010 3.1.0.0)
Windows Driver Package - Apple Inc. Apple Display (01/23/2009 3.0.0.0)
Windows Driver Package - Intel System (07/20/2007 1.2.76.0)
Windows Driver Package - Apple Inc. Apple Bluetooth (03/01/2010 3.0.0.5)
RaiderIO 2.1.3
Windows Driver Package - Apple Inc. Apple Broadcom Bluetooth (04/10/2013 5.0.4.0)
Windows Driver Package - Atheros Communications Inc. (athr) Net (11/13/2010 9.2.0.113)
Windows Driver Package - Intel (e1rexpress) Net (01/07/2010 11.4.16.0)
Windows Driver Package - Broadcom (B57ports) Net (06/16/2009 1.0.0.1)
VRChat
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.30.30708
Speedtest by Ookla
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft .NET Host - 6.0.20 (x64)
Malwarebytes version 4.5.31.270
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Logitech G HUB
Microsoft Windows Desktop Runtime - 6.0.20 (x64)
Windows PC Health Check
Microsoft .NET Runtime - 6.0.20 (x64)
Bonjour
Apple Application Support (64-bit)
Microsoft .NET Host FX Resolver - 6.0.20 (x64)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.30.30708
Immerse Gamepack FINAL FANTASY XIV Edition version 1.1.0.2
NVIDIA Graphics Driver 531.79
NVIDIA GeForce Experience 3.27.0.112
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.40.14
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.27.0.112
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.49.0.0
Microsoft Update Health Tools
EA app
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
iCloud Outlook
Boot Camp Services


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00004BDC
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002BA4
C:\Program Files (x86)\Overwolf\0.226.1.3\OverwolfBrowser.exe 00004B48
C:\Program Files (x86)\Overwolf\Overwolf.exe 000036B0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002B04
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000432C
C:\Program Files\Boot Camp\Bootcamp.exe 0000304C
C:\Program Files\LGHUB\lghub.exe 00002FFC
C:\Program Files\LGHUB\lghub_agent.exe 00003418
C:\Program Files\LGHUB\logi_crashpad_handler.exe 00003570
C:\Program Files\LGHUB\system_tray\lghub_system_tray.exe 00000680
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 00002CBC
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000032A4
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000019B4
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00002EB0
C:\Program Files\WindowsApps\AppleInc.iCloud_14.1.108.0_x64__nzyj5cx40ttqa\iCloud\APSDaemon.exe 00003C74
C:\Program Files\WindowsApps\AppleInc.iCloud_14.1.108.0_x64__nzyj5cx40ttqa\iCloud\ApplePhotoStreams.exe 00004208
C:\Program Files\WindowsApps\AppleInc.iCloud_14.1.108.0_x64__nzyj5cx40ttqa\iCloud\WebView2\msedgewebview2.exe 00004354
C:\Program Files\WindowsApps\AppleInc.iCloud_14.1.108.0_x64__nzyj5cx40ttqa\iCloud\iCloudCKKS.exe 00003F80
C:\Program Files\WindowsApps\AppleInc.iCloud_14.1.108.0_x64__nzyj5cx40ttqa\iCloud\iCloudDrive.exe 00002F24
C:\Program Files\WindowsApps\AppleInc.iCloud_14.1.108.0_x64__nzyj5cx40ttqa\iCloud\iCloudPhotos.exe 00003D94
C:\Program Files\WindowsApps\AppleInc.iCloud_14.1.108.0_x64__nzyj5cx40ttqa\iCloud\iCloudServices.exe 00003E70
C:\Program Files\WindowsApps\AppleInc.iCloud_14.1.108.0_x64__nzyj5cx40ttqa\iCloud\secd.exe 00004480
C:\Program Files\WindowsApps\AppleInc.iTunes_12129.4.57066.0_x64__nzyj5cx40ttqa\AMDS64\AppleMobileDeviceProcess.exe 00004714
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2204.13303.0_x64__8wekyb3d8bbwe\Cortana.exe 00003E20
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.23052.121.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 0000045C
C:\Users\Paul\AppData\Local\Discord\app-1.0.9015\Discord.exe 000013A8
C:\Users\Paul\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 000049F0
C:\Users\Paul\AppData\Local\PlariumPlay\8.5.0-0.0.1\PlariumPlay.exe 0000408C
C:\Users\Paul\AppData\Local\PlariumPlay\8.5.0-0.0.1\dotnet\PlariumPlay.NetHost.exe 00002E38
C:\Users\Paul\AppData\Local\PlariumPlay\8.5.0-0.0.1\dotnet\info\PlariumPlayInfo.exe 00002228
C:\WINDOWS\Explorer.EXE 00001C9C
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000229C
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001C28
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000018A0
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000046DC
C:\WINDOWS\system32\conhost.exe 00003B54
C:\WINDOWS\system32\sihost.exe 00001954
C:\WINDOWS\system32\svchost.exe 00002AF4
C:\WINDOWS\system32\taskhostw.exe 00001A54
C:\WINDOWS\system32\wbem\unsecapp.exe 00003840
C:\Windows\System32\RuntimeBroker.exe 00002C9C
C:\Windows\System32\SecurityHealthSystray.exe 00002CD0
C:\Windows\System32\smartscreen.exe 00001A7C


-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: