Quote Originally Posted by dspguy View Post
The feedback that matters is financial. Unsub. End of story. Until that happens, decisions are made by a combination of producers, system architects, developers, etc. However, if the people above them see the numbers going down, you'll see something more drastic.

Since we have seen plenty of threads about people unhappy with the game but not SE doing much about it, it sounds like these unhappy people are either few and far between... or they are unhappy and keep paying their sub. If I had a customer that continued to pay me, I'd probably continue doing what I'm doing.
This. Someone went through recently and showed how even the infamous "Steam data" causing people to cry the sky is falling actually shows the game is significantly growing in population compared to similar points in previous expansion cycles. It's sadly a very human thing to be rather egocentric. "If the devs don't do what I and my fellow dozen or so people on this forum want, it means they aren't listening. It can't possibly be that they ARE listening...and hear the hundreds of thousands of other players actively engaging with the content and posting positive things about it everywhere else."