Quote Originally Posted by Votraftur View Post
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
Does the issue occur with one character or multiple characters?
At what point does the issue occur?
How often does the issue occur?

Are you running any additional programs alongside Final Fantasy XIV?
When the crash happens, is the PC over heating at all?
Were any update or changes made to the PC at the time of the crash?
Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.
All steps taken to resolve the issue:

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
I played at Windows 10 through steam.
I don't know, just one character opened Anabaseios.
The issue occur at the start of dangeon.
It's occur every time in Anabaseios: The Twelfth Circle.

No.
No.
No any update or changes at the PC.
I use Borderless windowed mode.

Also i tried reinstall all grapfic drivers.