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  1. 07-17-2023 01:04 PM #1
    MayPaw
    Player
    MayPaw's Avatar
    Join Date
    Dec 2021
    Posts
    4
    Character
    Miss Cleopatra
    World
    Goblin
    Main Class
    Dancer Lv 90

    Launcher fail to connect!

    I cant logg in to launcher i get an error message that say.
    "A connection error has occured. Please try again later and obvioulsy there aint anything wrong with my internet I am doing this post here ^^
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  2. 07-20-2023 10:14 PM #2
    Votraftur
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    Are you using a VPN?
    Are you using a wired or wireless connection?
    What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
    Does the issue occur with one character or multiple characters?
    At what point do you get disconnected?
    How often does the issue occur?

    Internet Service Provider:
    All steps taken to resolve the issue:

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
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