Awful experience with SE support

[Kalk]

There's nothing to look into or help you with. Do you want them to convince you that their system is working as intended and despite what you vaguely remember you didn't enter the inside of the house for 45 days? Demolition happens hundreds of times per year on each server. They'd have to hire a bigger team than the actual dev team to deal with everyone who wants to speak with the manager. It's been a day and you still don't believe it could have been your mistake, so anything beyond 30 seconds would have been a waste. This is why they send templates and ask people to post on the forums instead.

But keep calling us villains. I work in customer service so my response is more from that point of view than that of a potential house buyer.

Truly convinced you haven't read a single comment on the thread. My villain comment was derived from the fact that most comments met me with hostility (as a villain), despite the fact that all I wanted was some communication from the support team, with hostility likely stemming from the nature of plot ownership in ffxiv. It wasn't directed at this so called "us".

And yes, I'd believe them if they found me to be at fault. I've never implied otherwise. The point of the thread, to put it bluntly, is that the customer support team for SE is worse than my local Walmart. Yes, I wanted them to communicate that they found I was at fault. Instead, they told me my ticket would be escalated and ghosted me.

Later edit: I'm not going to be replying to this thread anymore. I hadn't posted this because I was looking to get into arguments - I posted it because the only thing the SE support team bothered replying with was to leave feedback on the forums, which I did. There really isn't anything else for me to add at this point. It's easy to see why they want their feedback funneled here.