Insane memory hogging leading to crashing or crazy lag + catch up

[DreXxiN]

Hi,

I've tried just about everything I can to fix this issue to no avail.

I've tried:
- Repair from the launcher
- Full deletion + reinstall
- Lowering game settings
- Rebooting PC

I'm kind of at a loss for how to fix this and am considering unsubscribing as I feel it's not fair to players in PF that I might just randomly freeze for 10 seconds inexplicably.

I've been playing since launch and have never had this issue until after 6.3 where I read it was supposedly a reported and fixed issue.

Sometimes the game is very tame and will use under a GB of RAM, and then it'll just randomly eat absolutely all of it including my page file on my SSD.

Here's a paste of my system settings. Any help or advice appreciated. Thanks!



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\drexx\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-10600K CPU @ 4.10GHz (12 CPUs), ~4.1GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS Default System BIOS
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16303.297MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 27020.707MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.169GB SYSTEM_FREEDISC_SPACE 9.945GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.444GB SYSTEM_FREEDISC_SPACE 28.094GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 284.236GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 15.000GB SYSTEM_FREEDISC_SPACE 8.593GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8001.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8151.648 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_3c2bd4a1ec6d228e\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_3c2bd4a1ec6d228e\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_3c2bd4a1ec6d228e\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_3c2bd4a1ec6d228e\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3598
SYSTEM_GRAPHICS_DRIVER_DATE 5/23/2023 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {E04FD814-A8C2-4D8C-9A7D-EF45F278B3A5}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9049.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/19/2020 19:00:00
SYSTEM_SOUND Speakers (2- CORSAIR HS65 SURROUND USB Adapter)
SYSTEM_SOUND_DEVICE_ID {04FB9837-8DC4-4B09-B1BA-9EEBDB39BB4D}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2.3.54.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/18/2022 19:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {30438674-1C2C-4BBF-BE8C-06A6DF5837AB}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 19:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {39891F5D-EE25-4054-825C-EF2C70F043D5}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/19/2017 19:00:00
SYSTEM_SOUND VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)
SYSTEM_SOUND_DEVICE_ID {2DCFFCA5-4B4F-4163-8038-96CD11E360C9}
SYSTEM_SOUND_DEVICE_NAME vbaudio_vmvaio64_win7.sys
SYSTEM_SOUND_DRIVER_VERSION 1.0.3.5
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/20/2014 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F913E490-3C32-11E5-8001444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F914A7E0-3C32-11E5-800A444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F914A7E0-3C32-11E5-800B444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F914CEF0-3C32-11E5-800C444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DD789410-98F3-11E5-8001444553540000}
SYSTEM_INPUT_NAME Blue Snowball
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14E87DB0-9600-11EC-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14E8CBD0-9600-11EC-8002444553540000}
SYSTEM_INPUT_NAME Razer Cynosa V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14E8CBD0-9600-11EC-8003444553540000}
SYSTEM_INPUT_NAME Razer Cynosa V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BF9A6AA0-F7DB-11ED-8001444553540000}
SYSTEM_INPUT_NAME Corsair HS65 SURROUND
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14E8F2E0-9600-11EC-8004444553540000}
SYSTEM_INPUT_NAME Razer Cynosa V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D86B9440-9603-11EC-8005444553540000}
SYSTEM_INPUT_NAME Razer Cynosa V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {36424820-F7DD-11ED-8001444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Task Manager
FFXIVLauncher
boot
(4) P10S Guide - Pandaemonium Anabaseios Tenth Circle Savage (Pandæmonium) - YouTube — Mozilla Firefox
#

[Yarxideyn]

Greetings Adventurer!

We would like to apologize for the inconvenience regarding this issue. However, we would like to assist with your concern. Please try the following to see if they help:
- Try switching to DirectX 9 or DirectX 11 (if able) by selecting the ‘Config’ button on the launcher.
- Update and reinstall the drivers for your graphics card and sound drivers.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive.
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Install game on different drive. (If Steam version, make sure game and Steam are installed on same drive)
- Reinstall game after attempting all the steps above.

If you do not see an improvement, please feel free to respond to this thread for further troubleshooting.

Thank you for contacting the Final Fantasy XIV Technical Support Forums.

[DreXxiN]

Just wanted to reply for others out there, I did manage to fix this. I did two things and I'm not sure which resolved it.

- Updated my graphics driver
- Opened ports 2031-2032 on my router firewall

Best of luck to anyone else having this issue!

[DreXxiN]

Figured I needed to reply to say the issue is back...kind of ridiculous, but I'll work my way through the other suggestions.

EDIT: So it still saps all of my ram...but eventually stops and uses less than 500MB of it. Really not sure why this occurs.

[Valcarde]

This is going to sound strange:

Check the health of your SSD. What you are describing is the exact issue I had when I had installed a defective SSD: I would have lag where actions would 'complete' as in I'd see buffs and the like applying and unapplying, with no animations or sound.. and then all of them happening at once. Replaced the SSD and it was resolved. If you can check you SSD's health, I'd recommend it.

[DreXxiN]

I appreciate the unique response, but I don't believe it's it as I have other games on my SSD that run without issue. This is strictly an FFXIV problem unfortunately.

EDIT: Yep, SSD health is fine.