connection errors

[DDRDiesel]

So what should I tell support exactly? I'm not network savvy enough and do not want to use the wrong language. Please give me a general thing I can say, and then link them this thread for reference. Nothing will be done unless we can flag a community rep in here.

Basically open with the usual problem. Let them know the issues is widespread among players located in the East Coast US. Then after they give you the usual copy/paste answer, send them a link to this thread and tell them there's a ton of information already available for them to start an investigation