connection errors

[Vateri]

It's a tough answer to come up with, as there's still not a specific problem we as the general public can identify. I'm able to investigate enough to give a general idea of where to start, but this now is up to SE and their backbone partners to isolate. Reading through Strider's posts gives me an idea of where the issue might lie, but it's still a list of nearly a dozen potential issues that they have to solve on their end.

I'd say continue to let SE support know, and direct them to this thread in particular. There's plenty of usable information here among all the complaining, and hopefully it will eventually be seen by someone that can escalate it enough to begin a proper investigation into the issue

So what should I tell support exactly? I'm not network savvy enough and do not want to use the wrong language. Please give me a general thing I can say, and then link them this thread for reference. Nothing will be done unless we can flag a community rep in here.

[DDRDiesel]

So what should I tell support exactly? I'm not network savvy enough and do not want to use the wrong language. Please give me a general thing I can say, and then link them this thread for reference. Nothing will be done unless we can flag a community rep in here.

Basically open with the usual problem. Let them know the issues is widespread among players located in the East Coast US. Then after they give you the usual copy/paste answer, send them a link to this thread and tell them there's a ton of information already available for them to start an investigation