Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

Could you provide the exact error message received?
Are you running any addition programs alongside Final Fantasy XIV?
Does this crash occur on more than one character?
At what point does the crash occur?
Were any updates or changes made around the time of the crash?
Does this crash occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!