They like to claim the game has so much to do, yet they have time to sit in the forums 15 hours a day *think emoji*
I hope you dont genuinely believe making a random number not roll 0 takes time. If you do believe so, you are really detached from reality and probably think programming is black magic.
They PRIDE themselves with their playtest team, to the point they mock the players when content releases overtuned and they release statements like "well our team cleared it" while its pretty obvious their playtest team doesnt actually clear the content, else the buffcap stuff would have been caught.