Black Screen Crash After Minutes of Playing

[AngelMayLaugh]

Hello. I have been experiencing black screen crashes after playing for a few minutes. I hear sounds still coming from the game and the system but the screen is black and not operating. I have tried many of the things like closing steam or changing the resolution or renaming files. I have just recently come back to the game after not playing since maybe March or February. The only thing that's different since the last time I played is that I recently had to upgrade to Windows 11 to fix a registry error. Every other game works fine and I think Windows 11 is fine. I am hoping I can solve this issue without downgrading to Windows 10. I have seen other people say they play fine with Windows 11 and am hoping its something else.

I have also turned the game on and let it idle. Sometimes the black screen will happen in minutes but one time I was able to let the game idle for hours but after i came out of idling and tried to play the black scrteen crash happened.


I have also tried the thing where I turn off non essential services and program and even that didn't work. I may try to play a different mmo to see if I have problem in those(I dont really play any others) but most games have worked fine after my win11 upgrade which is why I fear that being the problem.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Noah Paa\Documents
FINAL FANTASY XIV ONLINE F:\SquareEnix
FINAL FANTASY XIV Online B:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU AMD Ryzen 7 5800X 8-Core Processor (16 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 3602
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 65449.648MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 69545.648MB
SYSTEM_STORAGE B:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 663.255GB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.451GB SYSTEM_FREEDISC_SPACE 259.167GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 7444.374GB SYSTEM_FREEDISC_SPACE 3676.429GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 459.874GB SYSTEM_FREEDISC_SPACE 136.481GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 929.874GB SYSTEM_FREEDISC_SPACE 797.532GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 951.874GB SYSTEM_FREEDISC_SPACE 218.667GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.983GB SYSTEM_FREEDISC_SPACE 750.299GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.488GB SYSTEM_FREEDISC_SPACE 0.452GB
SYSTEM_STORAGE J:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.093GB SYSTEM_FREEDISC_SPACE 0.062GB
SYSTEM_STORAGE K:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1740.874GB SYSTEM_FREEDISC_SPACE 1613.483GB
SYSTEM_STORAGE L:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.524GB SYSTEM_FREEDISC_SPACE 148.806GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3090
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 24340.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32724.824 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3440 x 1440 (32 bit) (165Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3c2bd4a1ec6d228e\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3c2bd4a1ec6d228e\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3c2bd4a1ec6d228e\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3c2bd4a1ec6d228e\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3598
SYSTEM_GRAPHICS_DRIVER_DATE 5/23/2023 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3090
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 24340.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32724.824 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1080 x 1920 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3c2bd4a1ec6d228e\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3c2bd4a1ec6d228e\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3c2bd4a1ec6d228e\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3c2bd4a1ec6d228e\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3598
SYSTEM_GRAPHICS_DRIVER_DATE 5/23/2023 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND G2490W1G4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7A527FEE-7FF4-4B65-88B5-832656EAF2D0}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/18/2023 20:00:00
SYSTEM_SOUND MSI MPG343CQR (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6B05692E-02D1-42A2-B639-2DE5034E7BD9}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/18/2023 20:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {84E8F48E-B4A2-4248-8413-858FA38B9095}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9238.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/13/2021 20:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {45DB168A-BF85-48A7-938B-375AC41FF6AF}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9238.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/13/2021 20:00:00
SYSTEM_SOUND Speakers (Yeti Classic)
SYSTEM_SOUND_DEVICE_ID {B50EFAEA-C457-4E70-9F12-CB3738ED60A8}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2023.4.22.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2023 20:00:00
SYSTEM_SOUND Wave Link Aux 1 (Elgato Virtual Audio)
SYSTEM_SOUND_DEVICE_ID {31D030BF-646E-4B66-87CA-E638C18461D2}
SYSTEM_SOUND_DEVICE_NAME ElgatoVirtUsbAudioks.sys
SYSTEM_SOUND_DRIVER_VERSION 5.50.0.24233
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/6/2022 20:00:00
SYSTEM_SOUND Wave Link Aux 2 (Elgato Virtual Audio)
SYSTEM_SOUND_DEVICE_ID {ADC80BE4-C0F3-4843-869B-3CE9D1D55EC1}
SYSTEM_SOUND_DEVICE_NAME ElgatoVirtUsbAudioks.sys
SYSTEM_SOUND_DRIVER_VERSION 5.50.0.24233
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/6/2022 20:00:00
SYSTEM_SOUND Wave Link Browser (Elgato Virtual Audio)
SYSTEM_SOUND_DEVICE_ID {63086684-EB47-4224-98CC-29133E566CB0}
SYSTEM_SOUND_DEVICE_NAME ElgatoVirtUsbAudioks.sys
SYSTEM_SOUND_DRIVER_VERSION 5.50.0.24233
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/6/2022 20:00:00
SYSTEM_SOUND Wave Link Game (Elgato Virtual Audio)
SYSTEM_SOUND_DEVICE_ID {43628FED-C7A1-47F8-A27D-1700A93A259D}
SYSTEM_SOUND_DEVICE_NAME ElgatoVirtUsbAudioks.sys
SYSTEM_SOUND_DRIVER_VERSION 5.50.0.24233
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/6/2022 20:00:00
SYSTEM_SOUND Wave Link Music (Elgato Virtual Audio)
SYSTEM_SOUND_DEVICE_ID {B81B0BFE-7323-4B97-AE4F-821C456D732F}
SYSTEM_SOUND_DEVICE_NAME ElgatoVirtUsbAudioks.sys
SYSTEM_SOUND_DRIVER_VERSION 5.50.0.24233
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/6/2022 20:00:00
SYSTEM_SOUND Wave Link SFX (Elgato Virtual Audio)
SYSTEM_SOUND_DEVICE_ID {A7BF063D-1343-475C-865A-7EFF8CFF659B}
SYSTEM_SOUND_DEVICE_NAME ElgatoVirtUsbAudioks.sys
SYSTEM_SOUND_DRIVER_VERSION 5.50.0.24233
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/6/2022 20:00:00
SYSTEM_SOUND Wave Link System (Elgato Virtual Audio)
SYSTEM_SOUND_DEVICE_ID {AFF78A23-232B-4BD8-9D1B-EC780933C9E6}
SYSTEM_SOUND_DEVICE_NAME ElgatoVirtUsbAudioks.sys
SYSTEM_SOUND_DRIVER_VERSION 5.50.0.24233
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/6/2022 20:00:00
SYSTEM_SOUND Wave Link Voice Chat (Elgato Virtual Audio)
SYSTEM_SOUND_DEVICE_ID {C5E59572-1E03-4C3C-BB8E-0FA3F1EF6BFC}
SYSTEM_SOUND_DEVICE_NAME ElgatoVirtUsbAudioks.sys
SYSTEM_SOUND_DRIVER_VERSION 5.50.0.24233
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/6/2022 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9BA3EA10-8FB7-11EB-8001444553540000}
SYSTEM_INPUT_NAME NZXT USB Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EA36E520-A522-11EC-8001444553540000}
SYSTEM_INPUT_NAME Stream Deck MK.2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2B92C870-C360-11ED-8001444553540000}
SYSTEM_INPUT_NAME Controller (Wooting 60HE (ARM))
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {072D11C0-983B-11ED-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {072D38D0-983B-11ED-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2C6F8D60-8C60-11EC-8001444553540000}
SYSTEM_INPUT_NAME Blue Microphones
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 653 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2B931690-C360-11ED-8002444553540000}
SYSTEM_INPUT_NAME Controller (Wooting 60HE (ARM))
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {072D38D0-983B-11ED-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2C6FB470-8C60-11EC-8002444553540000}
SYSTEM_INPUT_NAME Blue Microphones
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2B931690-C360-11ED-8003444553540000}
SYSTEM_INPUT_NAME Controller (Wooting 60HE (ARM))
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 674 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E79B8C50-935B-11EB-800B444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E79BB360-935B-11EB-800C444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E79BB360-935B-11EB-800D444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E79BB360-935B-11EB-800E444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {190A0BB0-DAE8-11ED-8001444553540000}
SYSTEM_INPUT_NAME Stream Deck Plus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E79BDA70-935B-11EB-800F444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {072D5FE0-983B-11ED-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E79BDA70-935B-11EB-8010444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {072D5FE0-983B-11ED-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {072D86F0-983B-11ED-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9BA65B10-8FB7-11EB-8008444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2B933DA0-C360-11ED-8004444553540000}
SYSTEM_INPUT_NAME Controller (Wooting 60HE (ARM))
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FINAL FANTASY XIV Online Store — Mozilla Firefox
Steam
Settings
Settings
Friends - Discord
Windows Input Experience
GPU Tweak II Monitor
NVIDIA GeForce Overlay
GPU Tweak II


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Cult of the Lamb
AMD Chipset Software
Any Video Converter 7.1.5
Battle.net
Digimon Survive
Escape from Tarkov
Final Fantasy VII: Remake
Marvel’s Spider-Man Miles Morales
Marvel’s Spider-Man Remastered
Tactics Ogre Reborn
UNCHARTED™ Legacy of Thieves Collection
Foxit PDF Reader
Google Chrome
HandBrake 1.5.1
GamingOSD(x64)
ASUS GPU TweakII
Kingdom Hearts III and Re Mind
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
NEO: The World Ends with You
NewBlue Titler Pro for Windows
NewBlue Video Essentials for Windows
NewBlue Video Essentials VII for Windows
OBS Studio
Overwatch
Adobe Photoshop 2020
Adobe Premiere Pro 2022
qBittorrent
RivaTuner Statistics Server 7.3.1
Game Capture HD v2.3.3.38
Game Capture HD60 v2.1.1.3
Steam
Steelrising
Stray
Tales of Arise
The Last of Us Part I
Ubisoft Connect
Tom Clancy's Rainbow Six Siege
Intel(R) Wireless Bluetooth(R)
GameSDK Service
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
VGA
Windows 11 Installation Assistant
AURA DRAM Component
PS Remote Play
Digimon Survive version 8976793
AURA lighting effect add-on
Microsoft GameInput
ASUS GPU TweakII
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.32.31326
Patriot Viper DRAM RGB
ExpressVPN
ASUS Framework Service
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
ASUS GLCKIO2 Driver
ASUS AURA Motherboard HAL
Samsung DeX
ASUS AIOFan HAL
Venus Wireless Gaming Mouse
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.32.31326
ASUS AURA Extension Card HAL
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
PHISON HAL
AURA Service
ASUS GLCKIO2 Driver
CyberLink PowerDirector 18
Plex Media Server
AURA Service
ENE_EHD_M2_HAL
Plex Media Server
Microsoft Windows Desktop Runtime - 6.0.1 (x64)
GameSDK Service
Flawless Widescreen version 1.0.15
Python Launcher
ENE RGB HAL
AMD PCI Driver
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.32.31326
calibre
Realtek Ethernet Controller Driver
ASUS Motherboard
Patriot Viper M2 SSD RGB
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
AMD Ryzen Balanced Driver
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.32.31326
Samsung DeX
ASUS AURA VGA Component
ASUS Update Helper
Kingston AURA DRAM Component
AMD SBxxx SMBus Driver
Battlestate Games Launcher 10.4.7.1339
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Universal Holtek RGB DRAM
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
AMD_Chipset_Drivers
Save Wizard for PS4 MAX
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
WD_BLACK AN1500
ExpressVPN
AMD GPIO2 Driver
Player Location Check
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Stopping Plex
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Windows Desktop Runtime - 5.0.4 (x64)
7-Zip 21.01 alpha (x64)
ShareX
AMD Ryzen Master
Audacity 3.2.2
CrystalDiskInfo 8.17.14
CrystalDiskMark 8.0.4c
Git
HWiNFO64 Version 7.02
HxD Hex Editor 2.5
Monopoly Plus version 1.0
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Process Hacker 2.39 (r124)
proDAD Adorage 3.0 (64bit)
Speccy
Type Knight
Bully: Scholarship Edition
ELDEN RING
Guild Wars 2
Peglin
Street Fighter™ 6
Skullgirls: Original Soundtrack
Persona 4 Arena Ultimax
Persona 5 Royal
Wildfrost
Street Fighter™ 6 Demo
Skullgirls 2nd Encore
The Legend of Heroes: Trails in the Sky
Mount & Blade II: Bannerlord
Edge Of Eternity
Street Fighter V
Tales of Symphonia
FINAL FANTASY XIV Online
Shadow Tactics: Blades of the Shogun
FINAL FANTASY XV WINDOWS EDITION
Tales of Vesperia: Definitive Edition
Sekiro™: Shadows Die Twice
Back 4 Blood
VLC media player
VdhCoApp 1.6.3
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
AMD Ryzen Master
Python 3.10.6 Development Libraries (64-bit)
WD_BLACK AN1500
GamingOSD(x64)
Python 3.10.6 Test Suite (64-bit)
Python 3.10.6 Utility Scripts (64-bit)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Patriot Viper DRAM RGB
ASUS AURA Extension Card HAL
ROG Live Service
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.32.31326
Python 3.10.6 pip Bootstrap (64-bit)
AniMe Matrix MB EN
Python 3.10.6 Documentation (64-bit)
Microsoft Update Health Tools
Microsoft .NET Host - 6.0.1 (x64)
ASUS AURA Motherboard HAL
Microsoft .NET Host FX Resolver - 6.0.1 (x64)
LibreOffice 7.2.2.2
Logitech G HUB
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Python 3.10.6 Add to Path (64-bit)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
ROGFontInstaller
Bonjour
AURA DRAM Component
ASUS AURA VGA Component
Python 3.10.6 Executables (64-bit)
Microsoft .NET Host FX Resolver - 5.0.4 (x64)
Windows PC Health Check
Elgato Wave Link
Boris FX Continuum Plug-ins 11 for Cyberlink
Windows PC Health Check
Universal Holtek RGB DRAM
Microsoft .NET Runtime - 5.0.4 (x64)
Patriot Viper M2 SSD RGB
Nefarius Virtual Gamepad Emulation Bus Driver
Firmware updater for DualSense™ wireless controller
Kingston AURA DRAM Component
PHISON HAL
Microsoft .NET Runtime - 6.0.1 (x64)
Microsoft Windows Desktop Runtime - 5.0.4 (x64)
Python 3.10.6 Tcl/Tk Support (64-bit)
NVIDIA Graphics Driver 535.98
NVIDIA GeForce Experience 3.27.0.112
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.40.14
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.27.0.112
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.49.0.0
Nefarius Software Solutions e.U. HidHide (x64)
Blackmagic RAW Common Components
Visual C++ 10.0 CRT (x64)
MSVCRT Redists
Python 3.10.6 Standard Library (64-bit)
AURA lighting effect add-on x64
Python 3.10.6 Core Interpreter (64-bit)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.32.31326
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
Samsung USB Driver for Mobile Phones
Microsoft .NET Host - 5.0.4 (x64)
ENE RGB HAL
Microsoft Windows Desktop Runtime - 6.0.1 (x64)
wooting-analog-sdk
ASUS AIOFan HAL
ARMOURY CRATE Lite Service
Elgato Stream Deck


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 00006218
C:\Program Files (x86)\ExpressVPN\expressvpn-ui\ExpressVPNNotificationService.exe 00001B80
C:\Program Files (x86)\GeoComply\PlayerLocationCheck\PlayerLocationIcon.exe 000031E4
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\113.0.1774.57\msedgewebview2.exe 00007788
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000018AC
C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe 00005D6C
C:\Program Files (x86)\Plex\Plex Media Server\Plex Tuner Service.exe 00006F18
C:\Program Files (x86)\Plex\Plex Media Server\PlexScriptHost.exe 00007148
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00006308
C:\Program Files (x86)\Steam\steam.exe 00005CF4
C:\Program Files\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00006044
C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs\node.exe 00006050
C:\Program Files\Elgato\StreamDeck\QtWebEngineProcess.exe 00005654
C:\Program Files\Elgato\StreamDeck\StreamDeck.exe 00005064
C:\Program Files\Elgato\StreamDeck\crashpad_handler.exe 000050A4
C:\Program Files\Elgato\Volume Controller\ElgatoAudioControlServer.exe 00006F38
C:\Program Files\Elgato\Volume Controller\ElgatoAudioControlServerWatcher.exe 000068AC
C:\Program Files\Elgato\WaveLink\AudioRoutingHelper.exe 0000747C
C:\Program Files\Elgato\WaveLink\WaveLink.exe 00006A34
C:\Program Files\Elgato\WaveLink\WaveLinkSE.exe 0000614C
C:\Program Files\Elgato\WaveLink\crashpad_handler.exe 000068E0
C:\Program Files\LGHUB\lghub.exe 000064E8
C:\Program Files\LGHUB\lghub_agent.exe 000064D4
C:\Program Files\LGHUB\system_tray\lghub_system_tray.exe 00006134
C:\Program Files\Mozilla Firefox\firefox.exe 000073CC
C:\Program Files\NVIDIA Corporation\FrameViewSDK\bin\PresentMon_x64.exe 00005148
C:\Program Files\NVIDIA Corporation\FrameViewSDK\bin\nvrla.exe 0000519C
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00004BCC
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000018BC
C:\Program Files\ShareX\ShareX.exe 0000740C
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2204.13303.0_x64__8wekyb3d8bbwe\Cortana.exe 00006EF8
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.23042.107.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00003E14
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.23042.107.0_x64__8wekyb3d8bbwe\YourPhoneAppProxy.exe 000071D0
C:\Program Files\WindowsApps\MicrosoftTeams_23119.303.2080.2726_x64__8wekyb3d8bbwe\msteams.exe 00006EC8
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.11600.0.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00003340
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.11600.0.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 00004104
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.21446.0_x64__8wekyb3d8bbwe\HxTsr.exe 00000D24
C:\Users\Noah Paa\AppData\Local\Discord\app-1.0.9013\Discord.exe 00007910
C:\Users\Noah Paa\AppData\Roaming\Elgato\StreamDeck\Plugins\com.barraider.disco.sdPlugin\com.barraider.disco.exe 00003968
C:\Users\Noah Paa\AppData\Roaming\Elgato\StreamDeck\Plugins\com.barraider.obstools.sdPlugin\com.barraider.obstools.exe 000011E4
C:\Users\Noah Paa\AppData\Roaming\Elgato\StreamDeck\Plugins\com.barraider.shadowplay.sdPlugin\com.barraider.shadowplay.exe 00000A94
C:\Users\Noah Paa\AppData\Roaming\Elgato\StreamDeck\Plugins\com.barraider.speedtest.sdPlugin\com.barraider.speedtest.exe 0000224C
C:\Users\Noah Paa\AppData\Roaming\Elgato\StreamDeck\Plugins\com.barraider.spotify.sdPlugin\com.barraider.spotify.exe 00000AAC
C:\Users\Noah Paa\AppData\Roaming\Elgato\StreamDeck\Plugins\com.barraider.wintools.sdPlugin\com.barraider.wintools.exe 0000225C
C:\Users\Noah Paa\AppData\Roaming\Elgato\StreamDeck\Plugins\com.elgato.discord.sdPlugin\ESDDiscord.exe 00005424
C:\Users\Noah Paa\AppData\Roaming\Elgato\StreamDeck\Plugins\com.fredemmott.audiooutputswitch.sdPlugin\sdaudioswitch.exe 00005534
C:\Users\Noah Paa\AppData\Roaming\Elgato\StreamDeck\Plugins\com.fredemmott.micmutetoggle.sdPlugin\sdmicmute.exe 000055FC
C:\Users\Noah Paa\AppData\Roaming\Elgato\StreamDeck\Plugins\com.krabs.windowsgizmos.sdPlugin\bin\streamdeck-batplug.exe 000020BC
C:\Users\Noah Paa\AppData\Roaming\Elgato\StreamDeck\Plugins\com.rgpaul.vlc.sdPlugin\vlc-remote.exe 00005634
C:\Users\Noah Paa\AppData\Roaming\Elgato\StreamDeck\Plugins\net.voicemod.windowsdesktop.sdPlugin\voicemodplugin.exe 0000565C
C:\Users\Noah Paa\AppData\Roaming\Elgato\StreamDeck\Plugins\tv.twitch.studio.sdPlugin\twitchstudiostreamdeck.exe 000032A4
C:\WINDOWS\Explorer.EXE 00001748
C:\WINDOWS\System32\svchost.exe 00002EEC
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 000032F4
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00004EE8
C:\WINDOWS\system32\ApplicationFrameHost.exe 00007AE8
C:\WINDOWS\system32\DllHost.exe 000036B8
C:\WINDOWS\system32\backgroundTaskHost.exe 00000D18
C:\WINDOWS\system32\conhost.exe 0000716C
C:\WINDOWS\system32\sihost.exe 00001BC4
C:\WINDOWS\system32\svchost.exe 000071F0
C:\WINDOWS\system32\taskhostw.exe 00002E78
C:\WINDOWS\system32\wbem\unsecapp.exe 00006BA0
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00007AF4
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_e8d71250669d562e\RtkAudUService64.exe 00004F9C
C:\Windows\System32\RuntimeBroker.exe 000049C8
C:\Windows\System32\SecurityHealthSystray.exe 00004C64
C:\Windows\System32\oobe\UserOOBEBroker.exe 0000223C
C:\Windows\System32\smartscreen.exe 00004C44
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000330C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001324
F:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00006B1C
F:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00001540

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

What Platform? (Steam/Windows/Mac etc.)
Error code/message(s) received:
Does this only happen to one character or all characters?
Are there other programs being used when running FFXIV?
All steps taken to resolve the issue:

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