I am another player using bell MTS that cannot access the NA data centers. I dced yesterday around noon and have been unable to access NA since. As others have stated, I can access the eu and jp data centers fine but not NA. I have also tried contacting bell, my ISP, where they told me to contact squareenix. I have tried all the fixes in this post given by a moderator to no avail and have submitted my traceroute information to square through the packet loss form. This is incredibly frustrating.