Why is the playerbase so mentally fragile now

[ZephyrMenodora]

Having come from a roulette where I had to do a good portion of the healing as a Red Mage, I understand the desire to say something. That said, I prefer the in-game atmosphere of XIV a lot more than any other MMO I played so I'm fine with the decisions they made.

But at the same time, it has to be said that the over moderation has wiped out the majority of people who would otherwise be obnoxious trolls. But is it worth it if in return we get a neutered chat system that heavily restricts our speech?

Yes.